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Kunal Kamra Challenges Ola Electric’s Transparency, Sparks Clash with CEO Bhavish Aggarwal!

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Ola - Startup Stories

Comedian Kunal Kamra has reignited a public debate with Ola Electric and its CEO Bhavish Aggarwal, calling for greater transparency around unresolved customer complaints. Kamra’s criticism comes amid regulatory scrutiny and a decline in Ola Electric’s stock, adding pressure on the company to address service-related issues.

Kamra’s Criticism

Kamra took to X (formerly Twitter) on Thursday, expressing frustration over the lack of clarity regarding Ola’s handling of customer grievances.

“Ola Electric hasn’t disclosed any plan to issue refunds or resolve ongoing complaints. We don’t even know if there is a plan. All I can do is let @bhash (Bhavish Aggarwal) know that he must release a public resolution plan—and no, it doesn’t involve hiring me,” he posted.

This isn’t the first time Kamra has targeted Ola and its CEO. Earlier in October, he sarcastically responded to a post by Aggarwal showcasing Ola’s gigafactory by sharing a picture of Ola scooters seemingly waiting for repairs, hinting at backlogs in service.

Aggarwal’s Response

Aggarwal responded sharply, referring to Kamra as a “failed stand-up comic” and dismissing his criticism as a “paid post.” He assured the public that Ola Electric is actively expanding its service network and will soon address customer complaints.

Tensions Escalate

The public exchange has coincided with a 6% drop in Ola Electric Mobility’s stock price on October 8, compounding the company’s challenges. This dip came shortly after the Central Consumer Protection Authority (CCPA) issued a notice to Ola for allegedly engaging in misleading advertising and unfair trade practices.

Ongoing Customer Service Issues

Ola Electric has faced mounting criticism over customer service and unresolved complaints, but the company has yet to provide a formal announcement addressing these concerns. As scrutiny grows, Kamra’s outspoken demand for transparency adds to the pressure on Ola to clarify its policies and restore public trust.

Public Sentiment

The ongoing feud has drawn significant attention on social media, with many users criticizing Aggarwal’s tone and dismissive responses. Comments from users included:

  • “Super cringe, can only imagine how badly customer service behaves with individuals if this is how top management reacts to criticism.”
  • “Bhavish, this whatever ongoing is uncalled for. Don’t make this an indicator of how your service approach is going to be.”

Some users have even suggested that Aggarwal’s conduct could tarnish Ola’s brand reputation, emphasizing the need for accountability in customer service.

Conclusion

As Kunal Kamra continues to challenge Ola Electric’s transparency regarding customer complaints and refund policies, the public spat highlights significant concerns about the company’s customer service practices. With mounting pressure from both consumers and regulatory bodies, Ola must address these issues promptly to restore confidence among its customers.

The clash between Kamra and Aggarwal serves as a reminder of the importance of transparency and accountability in business practices, particularly in an industry where consumer trust is paramount. As both parties navigate this ongoing debate, it remains crucial for Ola Electric to communicate effectively with its customers and stakeholders to mitigate backlash and improve its service offerings.

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Reliance Jio Platforms Puts $100 Billion IPO on Hold to Focus on Growth

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Reliance Jio Platforms, the digital and telecom powerhouse led by Mukesh Ambani, has decided to postpone its highly anticipated initial public offering (IPO), shelving plans for a 2025 listing. The IPO, which analysts valued at over $100 billion and expected to be India’s largest-ever stock market debut, will not take place this year. The company has yet to appoint bankers for the process, signaling that preparations for the public offering have not started in earnest.

According to sources close to the matter, Jio Platforms wants to give its business more time to grow before going public. The company is focusing on boosting revenues, expanding its telecom subscriber base, and scaling up its digital services—including apps, connected devices, and AI solutions—so it can achieve a higher valuation when the IPO eventually happens. Nearly 80% of Jio Platforms’ $17.6 billion annual revenue currently comes from its telecom business, Reliance Jio Infocomm, but the company is investing heavily in new digital ventures and partnerships, such as its collaboration with Nvidia on AI infrastructure.

The news of the delay impacted the market, with shares of parent company Reliance Industries falling by up to 1.8% following the announcement. Despite a strong IPO environment in India, Jio’s move is seen as a strategic decision to ensure stronger business fundamentals and a higher valuation before entering the public markets. Major investors, including Google and Meta, are said to support the decision, viewing it as a step toward long-term value creation.

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Starlink Receives Final Regulatory Approval to Launch Satellite Internet in India

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Elon Musk’s Starlink has received the final regulatory green light to launch its satellite internet services in India, marking a major milestone for the country’s digital connectivity. The Indian National Space Promotion and Authorisation Centre (IN-SPACe) granted Starlink the crucial approval, making it the third company after Eutelsat OneWeb and Reliance Jio to secure full regulatory clearance for satellite broadband in India.

What Does This Mean for India?

  • Starlink can now move forward with commercial satellite broadband operations, aiming to bring high-speed internet to both urban and remote regions where traditional connectivity is limited or unavailable.
  • The approval allows Starlink to operate its Gen1 satellite constellation over Indian territory, using a mix of Ka and Ku band frequencies for reliable internet access.
  • The license is valid until July 7, 2030, giving Starlink five years to establish and grow its presence in the Indian market.

What’s Next for Starlink?

Before launching services, Starlink must:

  • Acquire satellite spectrum from the Department of Telecommunications (DoT)
  • Set up ground infrastructure such as gateway stations across the country
  • Complete security and compliance trials as required by Indian authorities

If all goes according to plan, Starlink’s commercial rollout could begin by late 2025 or early 2026.

Pricing and Partnerships

  • Starlink kits are expected to cost around ₹33,000, with monthly subscription fees likely ranging from ₹3,000 to ₹4,200.
  • The hardware and services will be distributed through major telecom partners like Bharti Airtel and Reliance Jio, expanding Starlink’s reach across India36.
  • These rates are similar to those in neighboring countries where Starlink has already launched.

Why Is This Important?

  • Starlink’s entry is set to transform India’s internet landscape, especially for rural and underserved communities.
  • The move supports India’s broader goal of expanding digital access and bridging the connectivity gap across diverse regions.

In Summary

With this final approval, Starlink is poised to revolutionize satellite internet in India, offering new options for millions of users and supporting the country’s digital future. The next steps involve spectrum allocation, infrastructure setup, and regulatory compliance—after which Starlink aims to go live, potentially as soon as the end of 2025.

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ZILO Raises $4.5M to Boost Quick Fashion Delivery

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Mumbai-based fashion tech startup ZILO has raised $4.5 million in seed funding, with Info Edge Ventures and Chiratae Ventures co-leading the round. Founded in 2025 by ex-Flipkart and Myntra executive Padmakumar Pal and entrepreneur Bhavik Jhaveri, ZILO aims to transform urban fashion retail by delivering products from over 250 brands—including Levi’s, Louis Philippe, and Puma—within 60 minutes of order placement. The new capital will be used to strengthen ZILO’s hybrid supply chain, deepen brand partnerships, and expand operations beyond Mumbai into other major metro cities by year-end.

ZILO’s quick commerce model stands out by combining the convenience of online shopping with the efficiency of offline retail. The platform operates through a network of dark stores and brand outlets to ensure fast delivery of fresh, in-season fashion items. Customers benefit from scheduled home trials, allowing them to try multiple sizes upon delivery with the option for instant returns, and receive AI-powered style recommendations for a more personalized shopping experience.

The funding comes amid surging investor interest in ultra-fast fashion delivery startups, as rapid fulfillment becomes a key differentiator in India’s competitive ecommerce landscape. With plans to expand its product range to include footwear, bags, and accessories by the festive season and scale up to nearly 100,000 styles, ZILO is positioning itself to meet the growing demand for speed, personalization, and reliability in fashion retail.

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