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Kunal Kamra Challenges Ola Electric’s Transparency, Sparks Clash with CEO Bhavish Aggarwal!

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Comedian Kunal Kamra has reignited a public debate with Ola Electric and its CEO Bhavish Aggarwal, calling for greater transparency around unresolved customer complaints. Kamra’s criticism comes amid regulatory scrutiny and a decline in Ola Electric’s stock, adding pressure on the company to address service-related issues.

Kamra’s Criticism

Kamra took to X (formerly Twitter) on Thursday, expressing frustration over the lack of clarity regarding Ola’s handling of customer grievances.

“Ola Electric hasn’t disclosed any plan to issue refunds or resolve ongoing complaints. We don’t even know if there is a plan. All I can do is let @bhash (Bhavish Aggarwal) know that he must release a public resolution plan—and no, it doesn’t involve hiring me,” he posted.

This isn’t the first time Kamra has targeted Ola and its CEO. Earlier in October, he sarcastically responded to a post by Aggarwal showcasing Ola’s gigafactory by sharing a picture of Ola scooters seemingly waiting for repairs, hinting at backlogs in service.

Aggarwal’s Response

Aggarwal responded sharply, referring to Kamra as a “failed stand-up comic” and dismissing his criticism as a “paid post.” He assured the public that Ola Electric is actively expanding its service network and will soon address customer complaints.

Tensions Escalate

The public exchange has coincided with a 6% drop in Ola Electric Mobility’s stock price on October 8, compounding the company’s challenges. This dip came shortly after the Central Consumer Protection Authority (CCPA) issued a notice to Ola for allegedly engaging in misleading advertising and unfair trade practices.

Ongoing Customer Service Issues

Ola Electric has faced mounting criticism over customer service and unresolved complaints, but the company has yet to provide a formal announcement addressing these concerns. As scrutiny grows, Kamra’s outspoken demand for transparency adds to the pressure on Ola to clarify its policies and restore public trust.

Public Sentiment

The ongoing feud has drawn significant attention on social media, with many users criticizing Aggarwal’s tone and dismissive responses. Comments from users included:

  • “Super cringe, can only imagine how badly customer service behaves with individuals if this is how top management reacts to criticism.”
  • “Bhavish, this whatever ongoing is uncalled for. Don’t make this an indicator of how your service approach is going to be.”

Some users have even suggested that Aggarwal’s conduct could tarnish Ola’s brand reputation, emphasizing the need for accountability in customer service.

Conclusion

As Kunal Kamra continues to challenge Ola Electric’s transparency regarding customer complaints and refund policies, the public spat highlights significant concerns about the company’s customer service practices. With mounting pressure from both consumers and regulatory bodies, Ola must address these issues promptly to restore confidence among its customers.

The clash between Kamra and Aggarwal serves as a reminder of the importance of transparency and accountability in business practices, particularly in an industry where consumer trust is paramount. As both parties navigate this ongoing debate, it remains crucial for Ola Electric to communicate effectively with its customers and stakeholders to mitigate backlash and improve its service offerings.

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Imarticus Learning Acquires MyCaptain for INR 50 Crore to Boost Non-Tech Upskilling

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Imarticus Learning, an IPO-bound professional education firm, has acquired Bengaluru-based edtech platform MyCaptain for INR 50 crore in a cash-and-stock deal. This marks Imarticus’s fourth acquisition in four years and is aimed at expanding its presence in non-tech career training, especially across India’s Tier-II and Tier-III cities. MyCaptain, which has over 500,000 learners and a revenue of ₹27 crore for FY25, specializes in creative and entrepreneurial fields, with 60% of its users from smaller cities.

 

With this acquisition, Imarticus will bring MyCaptain’s employability bootcamps in digital marketing, design, and content to its 20+ classroom centers in 16 cities, blending online and offline learning. MyCaptain will operate as a fully-owned subsidiary, and all 250 of its employees will join Imarticus, expanding the combined workforce to over 850. The move supports Imarticus’s goal to reach five million learners by FY28 and deepen its offerings in non-tech domains.

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Kingdom of Innovation: Saudi Arabia Tops Global Startup Growth Rankings for 2025

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Saudi Arabia has been named the fastest-growing startup ecosystem in the world in the 2025 StartupBlink Global Startup Ecosystem Index, with a growth rate exceeding 200%—the only country in the global top 100 to achieve this milestone. This surge has earned the Kingdom the “Country of the Year” title, highlighting its transformation into a global innovation leader.

The report ranks 110 countries and 1,400 cities, with three Saudi cities—led by Riyadh—making the global top 1,000. Riyadh entered the world’s top 100 startup cities, posting a 134% growth rate, and solidifying its role as a regional tech hub.

Saudi Arabia now leads globally in HealthTech, nanotechnology, and transport tech, and ranks among the top in sectors like fintech, e-commerce, logistics, and gaming. The Kingdom’s rapid progress is fueled by Vision 2030, robust government support, and record venture capital investment, making it the most funded VC market in MENA.

Startups such as Tabby, Tamara, and Jahez exemplify this momentum, as Saudi Arabia emerges as a top destination for innovation and entrepreneurship.

 

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SC Grants Relief to Paytm’s First Games, Stays Massive GST Notice

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The Supreme Court of India has granted interim relief to Paytm’s gaming arm, First Games, by staying proceedings on a ₹5,712 crore GST notice issued by the Directorate General of GST Intelligence (DGGI). The notice, sent in April 2025, demanded GST for the period January 2018 to March 2023, based on the department’s view that 28% GST should be levied on the total entry amount, rather than the 18% GST currently paid on platform fees.

First Games challenged the notice in the Supreme Court, which on May 23, 2025, ordered a stay on all further proceedings until a final decision is reached. The dispute is part of a broader industry-wide debate over the correct GST treatment for real money gaming platforms, with similar cases pending before the court. Following the stay, Paytm shares rose nearly 2% in early trading, reflecting investor optimism.

The Supreme Court’s order provides temporary relief to First Games and signals ongoing judicial scrutiny of GST demands across India’s online gaming sector.

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