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Kunal Kamra Challenges Ola Electric’s Claim of Resolving 99% of Customer Complaints!

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Stand-up comedian Kunal Kamra has once again criticized Ola Electric, questioning the company’s recent assertion that it has resolved 99.1% of customer complaints. Kamra’s skepticism follows Ola Electric’s response to a Show Cause Notice issued by the Central Consumer Protection Authority (CCPA), which accused the company of misleading advertising and unfair trade practices.

Kamra’s Skepticism

In a post shared on X (formerly Twitter), Kamra expressed doubt over the company’s claim, stating:

“99% consumer complaints solved means 99% bikes are moving? Hard to believe, if you’re part of the 1% leave your story below…”

Kamra’s post came shortly after Ola Electric announced that it had addressed the majority of the 10,644 complaints received by the CCPA. In a letter to stock exchanges on October 21, 2024, Harish Abichandani, Ola’s Chief Financial Officer, confirmed that 99.1% of complaints had been resolved to customers’ satisfaction. The company assured that it has a “robust mechanism” in place to handle grievances and emphasized its cooperation with regulatory bodies.

Background of the CCPA Notice

The CCPA had issued the Show Cause Notice to Ola Electric on October 7, accusing the company of engaging in misleading advertisements and questionable trade practices. Ola Electric responded by assuring regulators that it had taken significant steps to improve its customer service and resolve outstanding issues.

Previous Criticism from Kamra

Kamra’s criticism of Ola Electric is not new. He has been vocal for weeks, particularly regarding the company’s after-sales service and delays in repairs. Earlier this month, he mocked Ola’s CEO Bhavish Aggarwal on social media, posting a sarcastic image of scooters awaiting repair after Aggarwal had shared a picture of Ola’s gigafactory. This led to a heated exchange between Kamra and Aggarwal, with the CEO calling Kamra a “failed stand-up comic” and accusing him of making “paid” comments. Aggarwal also stated that Ola was expanding its service network and working to clear backlogged complaints.

Public Reaction and Ongoing Debate

The ongoing public dispute comes at a challenging time for Ola Electric, which has been facing increased scrutiny over its customer service. The company’s shares dropped 6% on October 8 following the release of the CCPA notice, adding to the pressure to address its customer support concerns and rebuild public trust.

Kamra’s recent post has sparked further debate on social media, with users sharing their own experiences with Ola Electric. While many users echoed Kamra’s skepticism, questioning whether the 99.1% resolution rate accurately reflects customer satisfaction, others defended Ola, arguing that if the company’s response was formal, the CCPA would verify the claims.

Broader Implications for Ola Electric

The controversy surrounding Ola Electric’s after-sales service continues to unfold as both critics and supporters weigh in on the company’s handling of customer complaints. As competition in the electric vehicle market intensifies, maintaining customer trust and satisfaction will be crucial for Ola Electric’s long-term success.

Conclusion

Kunal Kamra’s challenge to Ola Electric’s claims highlights ongoing concerns about customer service in the rapidly evolving electric vehicle sector. As both consumers and regulatory bodies scrutinize companies like Ola Electric, transparency and accountability will be essential for rebuilding trust and ensuring customer satisfaction in an increasingly competitive landscape.

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Zepto Prepares for IPO with $250 Million Secondary Share Sale to Boost Domestic Investor Ownership

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Zepto Prepares for IPO with $250 Million Secondary Share Sale to Boost Domestic Investor Ownership

Zepto, the Bengaluru-based quick commerce startup, is preparing for its initial public offering (IPO) by facilitating a secondary share sale worth up to $250 million. This strategic move aims to increase Indian investor ownership from approximately 33% to nearly 50% before the anticipated public listing later this year or early next year.

Funding and Investor Details

The secondary sale will involve private equity firms, including Motilal Oswal Financial Services and Edelweiss Financial Services, allowing existing investors and employees to liquidate their shares. Although Zepto will not raise additional capital through this transaction, it is expected to execute the sale at a valuation of just over $5 billion, consistent with its last funding round in November 2024.

Objectives Behind the Sale

The primary goal of this secondary share sale is to enhance domestic ownership in Zepto, aligning with regulatory preferences and making the IPO more attractive to local institutional investors. Co-founders Aadit Palicha and Kaivalya Vohra currently hold about 20% of the company, and increasing Indian shareholder stakes is seen as a way to strengthen governance and influence over the company’s future direction.

Market Context

Zepto operates in India’s competitive grocery delivery market, facing challenges from established players like Amazon India, Swiggy, Zomato, and BigBasket. Founded in 2021 by Palicha and Vohra after they dropped out of Stanford University, Zepto has quickly gained traction in the quick commerce sector.

Conclusion

As Zepto approaches its IPO, this secondary share sale represents a crucial step in solidifying its position in the Indian market. By boosting domestic investor participation, Zepto aims to enhance its credibility and appeal as it prepares for a public listing amidst a wave of Indian startups entering the stock market.

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Regional OTT Platform STAGE Raises $12.5 Million to Expand Bhojpuri and Cultural Offerings

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Regional OTT Platform STAGE Raises $12.5 Million to Expand Bhojpuri and Cultural Offerings,Startup News,Startup Stories,Startup Stories 2025,Startup Stories India,Tech News,Latest News,OTT,Bhojpuri,Cultural,STAGE,Regional OTT Platform STAGE,Indian OTT Platform STAGE Nets $12.5M Series B,STAGE News,CEO Vinay Singhal,OTT News,OTT Platform STAGE Secures $12.5 Million,STAGE Secures $12.5M Series B,STAGE Bags $12.5 Mn In Funding,Regional OTT Platform STAGE App,STAGE OTT,STAGE App,Series B,STAGE Latest News

Regional OTT platform STAGE has successfully raised $12.5 million in its Series B funding round, a move that highlights the increasing demand for regional content in India. The round was co-led by Goodwater Capital and Blume Ventures, with participation from Physis Capital and several angel investors.

The funding includes $10 million in primary capital and $2.5 million from secondary share sales, allowing early investors to partially exit. This capital will enable STAGE to enhance its content offerings, particularly in underserved languages like Bhojpuri, while strengthening its technological capabilities.

 

Since its launch in 2019, STAGE has quickly established itself as a leader in the regional OTT market, reporting an Annual Recurring Revenue (ARR) of ₹180 crore (approximately $21.7 million) and over 4.4 million paying subscribers. The platform has achieved over 20 million app installs and experienced significant growth, with a 289% increase in revenue and a 286% rise in subscribers over the past year, driven by original series such as Videshi Bahu, Kaand 2010, and Bhawani.

 

CEO Vinay Singhal emphasized that this funding is not just financial support but a validation of India’s diverse regional cultures. He noted that dialects like Haryanvi and Bhojpuri should be celebrated rather than viewed as liabilities. With this new funding, STAGE plans to further invest in content creation and technology development to enrich its storytelling experience.

 

As the demand for regional language content continues to grow, STAGE’s strategic investments position it well to expand into more languages and cultural narratives, solidifying its place in the competitive OTT landscape alongside platforms like aha video and Chaupal.

 

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From Space to Earth: Sunita Williams’ Inspiring Journey and Homecoming Celebration

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Sunita Williams, the celebrated Indian-American astronaut, recently returned to Earth after an extended nine-month mission aboard the International Space Station (ISS). Initially scheduled for just eight days, her mission was prolonged due to technical issues with the Boeing Starliner spacecraft, which rendered it unsafe for their return.

On March 19, 2025, Williams and fellow astronaut Butch Wilmore safely splashed down off the Florida coast. 

 

Their homecoming was celebrated in Jhulasan village, Gujarat, where special prayers and rituals were held to honor her safe return. Family members expressed their joy and gratitude, emphasizing her strong ties to her ancestral home.

Upon her return, Williams received accolades from Indian officials, including a letter from Prime Minister Narendra Modi, who expressed pride in her achievements and resilience. He highlighted the inspiration she provides to future generations of scientists.

 

While her return marks a moment of celebration, it also signals the start of new challenges. After spending 286 days in space, Williams will undergo a 45-day rehabilitation period to readjust to life on Earth and regain physical strength.

Sunita Williams’ journey serves as an inspiration not only for India but for aspiring scientists worldwide, showcasing the significant contributions of Indian-origin individuals in global space exploration.

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