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Artificial Intelligence For The Best Customer Services

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Artificial Intelligence For Best Customer Services,Startup Stories,2018 Latest Business News & Updates,Startup Stories India,Latest Technology News 2018,AI For Best Customer Services,Artificial Intelligence Features,AI Customer Service Sector

Implementing Artificial Intelligence improves the features and working of the customer service sector. It helps the companies to handle the task easily but has some disadvantages too. It might not be possible for a human to stay on for 24/7 to serve, but it is not a problem for artificial intelligence. They can give live services irrespective of time. The problem with the robotic technology is that they can’t understand all languages or some special characters, they just work with features pre-installed in them. Let us have a brief overview of the Artificial Intelligence in customer service.

Artificial Intelligence for Sudden Change in Service Sector:

Combining Artificial Intelligence and Machine Learning gives innovative and happy results. It works efficiently with fast servers. There are no time limitations for the AI (Artificial Intelligence) systems, sometimes technical issues may be raised which can be solved in no time.

Increasing Productivity and Accuracy:

Artificial Intelligence enables customer service agents to serve a customer in better and more efficient manner. Previously customer service agents should be familiar with each and every aspects of the company, but now it is not that necessary after artificial intelligence coming to use. It also serves the customer on the real-time basis, without any delay. Artificial Intelligence also helps to gather the information quicker and accurate.

Usage of Collected Customer Data:

The huge amount of customer data collected by the companies will be as the knowledge base for the artificial intelligent system. The more the data fed into the system, the more efficient it works and handles customers efficiently.

Multiple Language Support:

All the Multi-National Companies has the customer base from different regions, who speak different languages. And it is highly impossible to set a customer care center to handle in all the languages preferred by the customers. This can be done by using machines, making a machine learn multiple languages is easy. Hence the machines can handle it without much risk.

Auto Respond to Bulk Emails:

The ticket supervision system with Artificial Intelligence helps your support center by answering instantly to some general queries. All company’s content is retrieved by the system and it helps to answer a greater number of emails automatically.

ChatBots:

Chatbots are the automatic response system which gives a response to the customer queries automatically by searching the knowledge base, company’s database and approved external sources. Chat Bots give the real time and personalized responses to the customers. By this, if the physical agent is not active, the query of the customer can be solved.

Also, Read HOW ARTIFICIAL INTELLIGENCE AND CHATBOTS WILL CHANGE STARTUPS

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iPhone 16 Series Price Comparison: Where Should You Buy the New iPhone – India, US, UK, Dubai, or Vietnam?

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Apple’s recent ‘It’s Glowtime’ event introduced the highly anticipated iPhone 16 series, which includes the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max. Notably, despite the introduction of a more powerful processor and several cosmetic enhancements, the pricing for the new models has remained consistent with last year’s iPhone 15 lineup.

In India, the iPhone 16 starts at ₹79,900, while the iPhone 16 Plus is priced at ₹89,900. The premium models, iPhone 16 Pro and iPhone 16 Pro Max, have seen a significant price reduction, launching at ₹1,19,900 and ₹1,44,900, respectively. This marks a ₹15,000 decrease from the previous year’s models, making them more accessible to consumers.

For international buyers, the pricing structure varies significantly. The iPhone 16 is available in the United States starting at $799 (approximately ₹67,100), while the iPhone 16 Pro starts at $999 (around ₹83,896). In the UAE, the iPhone 16 is priced at AED 3,399 (approximately ₹78,000), and the iPhone 16 Pro at AED 4,299 (approximately ₹98,000).

This price comparison raises an important question for consumers: Is it more economical to purchase the iPhone 16 series in India or abroad? While the standard models (iPhone 16 and 16 Plus) are competitively priced in India, the premium models exhibit a notable price gap, with potential savings of up to 30% when purchased in the US or UAE.

As pre-orders for the iPhone 16 series begin on September 13, with official sales starting on September 20, customers are encouraged to consider various factors, including exchange rates and promotional offers, to secure the best deal on their new device.

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Apple Expected to Discontinue These iPhones, iPads, and Watches After September 9 Event!

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With Apple’s highly anticipated “It’s Glowtime” event scheduled for September 9, 2024, speculation is rife about which existing devices may be discontinued following the launch of new products. Historically, Apple has a pattern of phasing out older models to streamline its product lineup and encourage consumers to opt for the latest offerings. This year appears to be no different, with several iPhones, iPads, Apple Watches, and AirPods likely to be retired.

iPhones Expected to be Discontinued

Apple is expected to discontinue several iPhone models, particularly those that are being replaced by the new iPhone 16 series:

  • iPhone 15 Pro and Pro Max: Following Apple’s trend of discontinuing flagship models a year after their release, the iPhone 15 Pro and Pro Max are likely to be phased out to make room for the new Pro models in the iPhone 16 lineup.
  • iPhone 14 Plus: This model, which was introduced as a larger alternative to the standard iPhone 14, may also be discontinued. Its sales have not met expectations, and Apple may choose to focus on the more affordable standard iPhone 14 instead.
  • iPhone 13: As the oldest model still available, the iPhone 13 is expected to be retired, leaving only the standard iPhone 14 in the entry-level segment.

Apple Watch Models Facing Retirement

The upcoming event will likely see the introduction of new Apple Watch models, leading to the discontinuation of older versions:

  • Apple Watch Series 9 and Ultra 2: These models are expected to be replaced by the new Apple Watch Series 10 and Ultra 3. The Series 10 is rumored to feature significant upgrades, including a larger display and a new chip, while the Ultra 3 is anticipated to enhance performance with improved AI capabilities.
  • Apple Watch SE 2: Depending on the timing of the launch of the new SE model, the current SE 2 may also be discontinued.

AirPods and iPads Set for Discontinuation

In addition to the iPhones and Apple Watches, Apple is likely to refresh its AirPods lineup:

  • AirPods 2 and 3: These models are expected to be replaced by new AirPods 4, which will introduce features such as Active Noise Cancellation and a new design.

For iPads, the existing iPad Mini (6th generation) and iPad (10th generation) may be discontinued in favor of updated versions that incorporate the latest Apple Silicon technology.

Conclusion

As Apple prepares for its September 9 event, the anticipation surrounding new product launches is palpable. The discontinuation of older models will not only streamline Apple’s offerings but also encourage consumers to consider the latest innovations in technology. With a focus on enhancing user experience through improved features and capabilities, the upcoming event promises to be a significant moment in Apple’s product evolution.

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Artificial Intelligence

How AI and Machine Learning Are Shaping the Future of Healthcare

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How AI and Machine Learning Are Shaping the Future of Healthcare

Artificial Intelligence (AI) and Machine Learning (ML) are revolutionizing the healthcare landscape, offering innovative solutions that enhance patient care, streamline operations, and improve health outcomes. As these technologies evolve, they are becoming integral to the future of healthcare, transforming how providers diagnose,
treat, and manage patient care.

Current Applications of AI and Machine Learning in Healthcare

1. Precision Medicine

AI and ML are pivotal in advancing precision medicine, which tailors treatment plans based on individual patient characteristics. By analyzing vast datasets, including genetic information, medical histories, and treatment responses, AI algorithms can predict which treatments are likely to be most effective for specific patients. This personalized
approach not only improves outcomes but also minimizes unnecessary side effects and costs associated with ineffective treatments.

2. Diagnostic Accuracy

AI technologies, especially deep learning algorithms, are increasingly used in diagnostic imaging to identify conditions such as cancer more accurately than traditional methods. For instance, AI systems can analyze radiology images to detect early signs of tumors that may be missed by human eyes. Studies have shown that these systems can
outperform radiologists in certain diagnostic tasks, leading to earlier interventions and better patient prognoses.

3. Operational Efficiency

AI is streamlining healthcare operations by automating administrative tasks such as scheduling, billing, and patient record management. This automation reduces the administrative burden on healthcare professionals, allowing them to focus more on patient care. Additionally, predictive analytics powered by AI can optimize resource allocation, helping hospitals manage patient flow and reduce wait times.

Future Transformations Driven by AI and Machine Learning

1. Enhanced Patient Monitoring and Telehealth

The integration of AI in telehealth is set to revolutionize patient monitoring. Wearable devices equipped with AI algorithms can continuously track vital signs and health metrics, alerting healthcare providers to potential issues before they escalate. This proactive approach not only enhances patient safety but also fosters a more connected
healthcare ecosystem where patients receive timely interventions based on real-time data.

2. Addressing Workforce Shortages

AI has the potential to alleviate workforce shortages in healthcare by assisting medical professionals in decision-making and reducing burnout. By automating routine tasks and providing decision support, AI can enhance the productivity of healthcare workers, allowing them to manage larger patient loads without compromising care quality. This is particularly crucial as the global healthcare workforce faces increasing demands due to aging populations and rising chronic disease prevalence.

3. Data-Driven Insights for Public Health

AI and ML can analyze public health data to identify trends and predict outbreaks, enabling healthcare systems to respond more effectively to public health challenges. By leveraging AI to analyze social determinants of health and other data sources, public health officials can implement targeted interventions that address the root causes of
health disparities in communities.

Challenges and Considerations

Despite the promising potential of AI and ML in healthcare, several challenges must be addressed to fully realize their benefits:
● Data Quality and Accessibility: The effectiveness of AI systems relies heavily on high-quality, standardized data. Currently, many healthcare organizations struggle with data silos and inconsistent data quality, which can hinder the development and deployment of AI solutions.
● Ethical and Legal Concerns: The use of AI in healthcare raises ethical questions regarding data privacy, consent, and algorithmic bias. Ensuring that AI systems are transparent and accountable is crucial to maintaining trust among patients and healthcare providers.
● Integration into Clinical Practice: For AI to be effectively integrated into clinical workflows, healthcare professionals must be adequately trained to use these technologies. Collaboration between AI developers and healthcare providers is essential to create user-friendly systems that meet the needs of clinicians and patients alike.

Conclusion

AI and Machine Learning are poised to transform the future of healthcare by enhancing diagnostic accuracy, personalizing treatment, and improving operational efficiency. As these technologies continue to evolve, their successful integration into healthcare systems will depend on addressing current challenges related to data quality, ethical considerations, and workforce training. By harnessing the power of AI, the healthcare industry can move towards a more efficient, effective, and patient-centered future.

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