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Artificial Intelligence For The Best Customer Services

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Artificial Intelligence For Best Customer Services,Startup Stories,2018 Latest Business News & Updates,Startup Stories India,Latest Technology News 2018,AI For Best Customer Services,Artificial Intelligence Features,AI Customer Service Sector

Implementing Artificial Intelligence improves the features and working of the customer service sector. It helps the companies to handle the task easily but has some disadvantages too. It might not be possible for a human to stay on for 24/7 to serve, but it is not a problem for artificial intelligence. They can give live services irrespective of time. The problem with the robotic technology is that they can’t understand all languages or some special characters, they just work with features pre-installed in them. Let us have a brief overview of the Artificial Intelligence in customer service.

Artificial Intelligence for Sudden Change in Service Sector:

Combining Artificial Intelligence and Machine Learning gives innovative and happy results. It works efficiently with fast servers. There are no time limitations for the AI (Artificial Intelligence) systems, sometimes technical issues may be raised which can be solved in no time.

Increasing Productivity and Accuracy:

Artificial Intelligence enables customer service agents to serve a customer in better and more efficient manner. Previously customer service agents should be familiar with each and every aspects of the company, but now it is not that necessary after artificial intelligence coming to use. It also serves the customer on the real-time basis, without any delay. Artificial Intelligence also helps to gather the information quicker and accurate.

Usage of Collected Customer Data:

The huge amount of customer data collected by the companies will be as the knowledge base for the artificial intelligent system. The more the data fed into the system, the more efficient it works and handles customers efficiently.

Multiple Language Support:

All the Multi-National Companies has the customer base from different regions, who speak different languages. And it is highly impossible to set a customer care center to handle in all the languages preferred by the customers. This can be done by using machines, making a machine learn multiple languages is easy. Hence the machines can handle it without much risk.

Auto Respond to Bulk Emails:

The ticket supervision system with Artificial Intelligence helps your support center by answering instantly to some general queries. All company’s content is retrieved by the system and it helps to answer a greater number of emails automatically.

ChatBots:

Chatbots are the automatic response system which gives a response to the customer queries automatically by searching the knowledge base, company’s database and approved external sources. Chat Bots give the real time and personalized responses to the customers. By this, if the physical agent is not active, the query of the customer can be solved.

Also, Read HOW ARTIFICIAL INTELLIGENCE AND CHATBOTS WILL CHANGE STARTUPS

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Technology

Stellantis to Launch Leapmotor EVs in India by 2025

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Stellantis

Stellantis has announced plans to introduce electric vehicles (EVs) from its Chinese joint venture partner Leapmotor in India, marking a key step in expanding its EV presence in one of the world’s fastest-growing automotive markets. The launch is expected to begin with assembly of completely knocked down (CKD) kits at Stellantis’ existing facility in Ranjangaon, Maharashtra, with potential for greater localization depending on market response.

Leapmotor International, a joint venture where Stellantis holds a 51% stake, has exclusive rights to export, sell, and manufacture Leapmotor EVs outside China. The initial India lineup will include the T03 compact hatchback, positioned to compete with the Tata Tiago EV, and the C10 midsize SUV, targeting rivals like the Hyundai Creta Electric and MG Windsor. Stellantis aims to introduce six Leapmotor EV models in India by 2027.

Leapmotor delivered nearly 300,000 vehicles globally in 2024, doubling its year-on-year sales. The brand is known for its in-house development of electric motors, AI chips, and advanced driver-assistance systems (ADAS).

Shailesh Hazela, CEO and MD of Stellantis India, highlighted the company’s commitment to the Indian market and its focus on bringing premium, innovative EVs to upwardly mobile Indian consumers. While the exact launch timeline remains unconfirmed, Stellantis is targeting a debut by the end of 2025.

This move adds to the growing competition in India’s EV segment alongside brands like Vinfast and Tesla, as automakers race to capture market share in the country’s rapidly evolving electric mobility landscape.

 

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Technology

CARS24 Acquires Team-BHP to Enhance Automotive Community and Technology

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Cars24

CARS24, a leading online used-car marketplace, has acquired Team-BHP, India’s most trusted and active automotive forum, to deepen its connection with car enthusiasts and improve its technological capabilities. The acquisition will focus on strengthening Team-BHP’s product, technology, and AI features to deliver a better experience for its large community of automotive buyers and enthusiasts.

Team-BHP is renowned for detailed reviews and passionate discussions, making it a valuable platform for car buyers and sellers. By integrating Team-BHP’s expertise with CARS24’s marketplace, the combined platform aims to offer richer insights, improved market intelligence, and more personalized services to users exploring the used-car market.

This move follows earlier collaborations between the two companies, including a comprehensive report on India’s used car market trends in 2025, highlighting growing SUV demand and the dominance of pre-owned cars over new sales.

Overall, this acquisition positions CARS24 not just as a transaction platform but as a knowledge hub, combining community-driven insights with advanced technology to better serve India’s expanding used car market

 

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Entrepreneur Stories

Meta’s Upcoming AR Glasses: A Sneak Peek

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Meta’s Upcoming AR Glasses: A Sneak Peek,Startup News,Startup Stories 2025,Startup Stories India,Tech News,Meta,AR Glasses,Ray-Ban Smart Glasses,OLED displays,Qualcomm Snapdragon,AR and AI,Meta unveils new AR glasses with heart rate monitoring,Meta’s Upcoming AR Glasses,Meta News,Meta Latest News,Meta Updates,Meta Latest Updates,Orion AR glasses,Meta AR glasses,Meta's upcoming ar glasses,Meta Upcoming AR Glasses,Meta AR Glasses News,Meta AR Glasses Latest News,Meta AR Glasses Update,Meta AR Glasses Latest Update,Ray-Ban,Marketing,Apple,Google,Meta's AR glasses with Mark Zuckerberg,Mark Zuckerberg,Mark Zuckerberg Latest News,Mark Zuckerberg News,Technoly,Electronics,

Meta is developing its first true AR glasses, set to launch in 2027. Before the public release, employees will test the device starting in 2024. The company is also releasing new generations of Ray-Ban smart glasses in 2023 and 2025 with enhanced features like a “viewfinder” display.

Specifications and Features

The AR glasses are expected to feature OLED displays and Qualcomm Snapdragon chipsets, offering sophisticated AR and AI capabilities. They will enable users to interact with virtual objects and project high-quality holograms of avatars onto the real world.

Design and Competition

Meta aims for a sleek design, potentially building on its Ray-Ban partnerships. The AR glasses market is competitive, with Apple and Google also investing heavily. Meta seeks to make its AR glasses a game-changer by offering a unique user experience.

Future Plans

In addition to AR glasses, Meta is expanding its VR offerings with new headsets like the Quest 3 and exploring other wearable technologies. The company is focused on reducing costs to make the AR glasses more consumer-friendly by launch.

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