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Swiggy Introduces ‘Seal Badge’ to Elevate Hygiene Standards in Food Delivery!
Swiggy, one of India’s top food delivery platforms, has unveiled a new initiative called the Swiggy Seal, designed to improve hygiene and food quality across its partner restaurants. This move is based on feedback from over 7 million verified customer reviews gathered over the past six months. The Swiggy Seal program aims to support restaurants in maintaining higher standards of food safety and cleanliness, ensuring customers can trust the quality of their orders.
What is the Swiggy Seal?
The Swiggy Seal is a special badge that restaurants can earn by upholding stringent hygiene and food safety practices. The badge is awarded based on real customer feedback and addresses critical areas in the food delivery ecosystem, focusing on:
- Contamination prevention
- Proper cooking techniques
- High-quality packaging
Restaurants that earn the Seal will display the badge on their Swiggy menu pages, signaling their commitment to cleanliness and food safety. Currently, the initiative is being tested in Pune and will be rolled out to more than 650 cities across India in the coming months.
Support for Partner Restaurants
To help restaurants meet the program’s standards, Swiggy offers a range of support services, including:
- Dedicated account managers and systematic reports to track hygiene compliance
- Access to discounted hygiene audits through FSSAI-accredited agencies such as Eurofins and Equinox
- Webinars on best hygiene practices and exclusive deals on services like cleaning and pest control
This initiative comes amid rising concerns about food safety in India’s food delivery sector. Earlier this year, a tragic incident in Patiala saw a young girl lose her life after consuming a cake ordered through Zomato. In response, Zomato removed the offending restaurant from its platform and banned its owner from operating on the platform in the future. While Zomato introduced a Hygiene Rating system in 2019, many restaurants on the platform still do not display any specific hygiene badges.
Proactive Approach to Food Safety
With the Swiggy Seal, the platform is taking a proactive approach to food safety, aiming to ensure that both restaurants and customers benefit from higher hygiene standards. By leveraging customer feedback and industry best practices, Swiggy aims to create a safer dining experience for consumers.
Market Context
The introduction of the Swiggy Seal comes at a time when consumer awareness around food safety is at an all-time high. As more people turn to online food delivery services, ensuring that restaurants adhere to strict hygiene protocols has become increasingly important. This initiative not only enhances customer trust but also positions Swiggy as a leader in promoting safe food practices within the industry.
Conclusion
The launch of the Swiggy Seal represents an important step towards improving hygiene standards across India’s food delivery ecosystem. By incentivizing restaurants to maintain high levels of cleanliness and safety, Swiggy aims to elevate consumer confidence while fostering a culture of accountability among its partners.
As this initiative rolls out across more cities, it will be interesting to see how it impacts customer satisfaction and overall dining experiences. The success of the Swiggy Seal could serve as a model for other food delivery platforms looking to enhance their own hygiene standards and build stronger relationships with customers.
Peak XV Partners has launched three new funds totaling $1.3 billion, targeting India’s booming startup ecosystem. The lineup features the $600M Surge fund (8th edition) for early-stage ventures, a $300M Growth Fund for Series B+ scaling, and a $400M Acceleration Fund for rapid portfolio expansion. This commitment arrives as India’s VC inflows rebound, with AI and fintech leading 2026 trends.
These funds build on Peak XV’s legacy of backing unicorns like Zomato and Pine Labs, offering founders capital plus strategic guidance amid post-winter recovery. Early-stage deals surged 20% last year per Tracxn, positioning Peak XV to fuel the next wave of innovation in SaaS, climate tech, and consumer plays.
For startups eyeing Peak XV new funds or Surge fund 2026 applications, this signals prime opportunities. Investors and marketers should watch for deployment updates India remains a global VC hotspot.
Hyderabad, January 13, 2026 Neeman’s, India’s leading D2C footwear brand famed for sustainable shoes and patented PIXLL® technology, has raised $4 million from existing investors. This funding boosts its cumulative capital past $10 million since 2015, with a post-money valuation nearing $50 million. CEO Vijay Chahoria emphasized offline retail as the “next frontier,” planning 50+ new stores in Tier 2/3 cities like Jaipur and Lucknow to blend eco-friendly innovation with hands-on customer experiences.
In India’s booming D2C ecosystem where footwear sales hit ₹1.2 lakh crore in 2025 Neeman’s targets hybrid retail amid high online CAC and 25-30% returns. Backed by vegan, machine-washable shoes priced ₹2,000-4,000, the brand leverages PIXLL® (5x more breathable than leather) for carbon-neutral comfort. Recent 5x revenue growth to ₹100 crore ARR, 1M+ pairs sold via Myntra and stores, and awards at India D2C Summit 2025 position it ahead of rivals like Paaduks.
Neeman’s offline expansion India eyes the $15B sustainable footwear market by 2028, fueled by PLI schemes, Gen Z’s 70% eco-preference (Nielsen), and Southeast Asia exports. Challenges like real estate costs are offset by data-driven inventory and omnichannel QR tech. Watch for Q1 2026 launches in Hyderabad and Bengaluru redefining D2C success through authentic, “Wear the Change” branding.
The Centre is weighing the option of revoking X’s safe harbour status in India after its AI chatbot Grok was allegedly misused to generate and circulate obscene and sexually explicit content, including material seemingly involving minors. The IT Ministry has already issued a notice to X, directing the platform to remove unlawful content, fix Grok’s safeguards, act against violators, and submit a detailed compliance report within a tight deadline. If the government finds X’s response inadequate, it could argue that the platform has failed to meet due‑diligence standards under Indian law, opening the door to harsher action.
Under Section 79 of the IT Act, safe harbour protects intermediaries like X from being held directly liable for user‑generated content, provided they follow due‑diligence rules and promptly act on legal takedown orders. Revoking this protection would mean X and its officers could be exposed to criminal and civil liability for obscene, unlawful, or harmful content that remains on the platform, including AI‑generated images from Grok. This prospect significantly raises X’s compliance risk in India and could force tighter moderation, stricter AI controls, and more aggressive removal of flagged posts.
The Grok episode also spotlights the regulatory grey zone around generative AI, where tools can create harmful content at scale even without traditional user uploads. Policymakers are increasingly questioning whether AI outputs should still enjoy the same intermediary protections as conventional user posts, especially when they involve women and children. How the government ultimately proceeds against X over Grok misuse could set a precedent for AI accountability, platform responsibility, and safe harbour interpretation in India’s fast‑evolving digital ecosystem.
Peak XV New Funds: $1.3B Commitment for India Startup Surge 2026
Zupee Bolsters Short-Video Play with Vertical TV Acquisition Under INR 40 Cr
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