Apple has recently pulled the iPadOS 18 update for M4 iPad Pro models following a wave of complaints from users who reported that their devices became bricked after installing the software. This decision comes just a day after the update was made available, highlighting significant issues that have rendered some iPads unresponsive.

The Rollout of iPadOS 18

On September 16, 2024, Apple launched iPadOS 18, which introduced several new features, including customizable home screens, a calculator app for the first time on the iPad, and enhanced note-taking capabilities. However, shortly after the rollout, many M4 iPad Pro owners began reporting serious problems. Users took to platforms like Reddit and Apple’s Discussion Forums to share their experiences of devices that turned off during the update process and failed to power back on.

One user recounted their experience: “I just took it to the Apple Store, who confirmed it’s completely bricked,” indicating that they would need to send the device to engineers for assessment before receiving a replacement, despite having AppleCare. This frustration was echoed by numerous other users facing similar issues.

Apple’s Response

In light of these complaints, Apple has temporarily removed the iPadOS 18 update for M4 iPad Pro models and has stopped signing the firmware files necessary for restoring these devices. While Apple has not publicly acknowledged the full extent of the problem, they confirmed they are working to resolve it. Notably, other devices are still able to download and install the update without incident, suggesting that the issue is isolated to specific models.

User Experiences

Affected users reported various scenarios leading up to their devices becoming bricked. Some noted that their iPads were fully charged and connected to power during the update process but still encountered failures. Attempts to recover their devices using recovery mode or connecting them to a computer yielded no positive results, leaving many frustrated and seeking assistance from Apple Support.

Community Reactions

The community response has been overwhelmingly critical of Apple’s quality assurance processes. Many users expressed disappointment over experiencing such severe issues with a brand-new device. Comments highlighted concerns about whether adequate testing was conducted prior to releasing the update. Some users even compared their experiences unfavorably with Android devices, stating that they had never encountered such critical failures during updates on other platforms.

Looking Ahead

As of now, Apple has not provided a timeline for when iPadOS 18 will be re-released for M4 iPad Pro models or what specific measures will be implemented to address these issues. Users are advised to refrain from installing the update until further notice and are encouraged to contact Apple Support if they experience problems.

Conclusion

The withdrawal of iPadOS 18 for M4 iPad Pro models underscores the challenges tech companies face in ensuring software reliability across diverse hardware configurations. As Apple works to rectify this situation, affected users are left navigating uncertainty regarding their devices’ functionality and future updates. This incident serves as a reminder of the importance of thorough testing in software development and maintaining user trust in technology companies.

Preparing Your iPhone for iOS 18: Essential Steps

As Apple rolls out the much-anticipated iOS 18 today, it’s important to ensure your device is ready for the update. This guide outlines the necessary steps to prepare your iPhone for a smooth installation of iOS 18, which promises to enhance customization and introduce several new features.

1. Verify Device Compatibility

Before proceeding, confirm that your iPhone is compatible with iOS 18. The update will be available for the following models:

• iPhone 15
• iPhone 15 Plus
• iPhone 15 Pro
• iPhone 15 Pro Max
• iPhone 14
• iPhone 14 Plus
• iPhone 14 Pro
• iPhone 14 Pro Max
• iPhone 13
• iPhone 13 mini
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 12
• iPhone 12 mini
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone XS
• iPhone XS Max
• iPhone XR
• iPhone SE (2nd generation or later)

2. Free Up Storage Space

iOS 18 requires approximately 6.98 GB of available storage. To ensure a smooth installation, check your storage by navigating to Settings > General > iPhone Storage. Delete unused apps, photos, and files. Consider offloading photos to iCloud to create additional space.

3. Back Up Your Data

Backing up your iPhone is crucial before any major update. Use iCloud or connect your device to a computer with iTunes/Finder to create a backup. This protects your data in case of any issues during the update process.

4. Check App Compatibility

Some apps may not be immediately compatible with iOS 18. Check for updates from app developers or consider waiting a few days after the update to ensure your essential apps function correctly.

5. Ensure a Stable Wi-Fi Connection and Charge Your iPhone

A stable Wi-Fi connection is essential for downloading the update. Additionally, ensure your iPhone is charged to at least 50% before starting the installation to avoid interruptions.

6. Wait for Early Reviews

If you’re not in a rush, consider waiting a few days after the initial release to install iOS 18. This allows time for developers to identify and resolve any initial bugs, ensuring a smoother experience.

By following these steps, you’ll be well-prepared to install iOS 18 and take full advantage of its new features. Enjoy your updated iPhone experience!

Apple’s eagerly awaited iPhone 16 series is set to kick off pre-orders today, September 13, 2024, at 5:30 PM IST. However, just hours before this crucial moment, the Apple India website has encountered an unexpected outage, causing frustration among customers eager to secure their new devices.

iPhone 16 Series Launch Overview

The iPhone 16 lineup includes four models: the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max. These devices were introduced at Apple’s recent “It’s Glowtime” event, showcasing impressive features powered by the new A18 chipset and enhanced AI capabilities. In India, prices for the iPhone 16 series start at ₹79,900 for the base model, with the Pro models priced higher, reflecting their premium specifications.

Impact of the Website Outage

As the pre-order launch approaches, the sudden downtime of the Apple India website has left many potential buyers frustrated. Customers typically rely on the official website for pre-ordering their devices, accessing exclusive offers, and obtaining detailed information about the new models. The outage disrupts this process, potentially delaying the ability of eager customers to secure their devices.

The timing of the outage is particularly concerning, as interest in the iPhone 16 series has surged. Apple is offering promotional incentives, including instant discounts of ₹5,000 for customers using select bank cards during the pre-order process. This discount, along with trade-in options for older models, has attracted a significant number of consumers, increasing the urgency to access the website.

Alternatives for Pre-Ordering

Despite the website issues, customers have several alternatives for pre-ordering the iPhone 16 series. They can visit physical Apple Stores or authorized retailers across India, as well as popular e-commerce platforms like Flipkart and Amazon. These options may help alleviate the frustration caused by the website outage, allowing customers to secure their devices without relying solely on Apple’s online platform.

Conclusion

The launch of the iPhone 16 series is a pivotal event for Apple and its customers in India. However, the unexpected downtime of the Apple India website just hours before pre-orders begin raises concerns about accessibility and customer experience. As consumers seek ways to navigate this challenge, the availability of alternative purchasing options may provide some relief. Apple will need to address this outage promptly to ensure a smooth pre-order process and maintain customer satisfaction during this critical launch period.