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Ola’s Head of HR Steps Down Amid Wave of Leadership Exits!
N Balachandar, the Group Chief People Officer of Ola, has resigned from his position, marking the latest in a series of high-profile exits at the company. His departure comes during a tumultuous period for Ola, which has faced significant challenges and changes within its leadership team.
Background on N Balachandar
Balachandar joined Ola in 2021, overseeing the HR functions for various segments of the company, including ride-hailing, electric vehicles, and artificial intelligence. His role was crucial in shaping the company’s workforce strategy during a time of rapid growth and transformation. However, his exit adds to a growing list of departures that have raised concerns about stability within Ola’s leadership.
Recent Executive Exits
In recent months, Ola has witnessed several notable executive departures:
- Siddharth Shakdher, the former Chief Business Officer of Ola Consumer, left to pursue other opportunities after a brief tenure.
- Mahesh Alanthat, the former Vice President and Head of Sales at Ola Electric, also exited amid ongoing restructuring efforts.
- The company has conducted layoffs, particularly within its electric vehicle division, further indicating internal challenges.
These exits highlight a potential crisis in leadership stability as Ola navigates a competitive landscape and seeks to redefine its strategic direction.
Challenges Facing Ola
Ola’s challenges extend beyond personnel changes. The ride-hailing sector is becoming increasingly competitive with the emergence of new players like Rapido and Namma Yatri, which have begun to capture market share. Additionally, Ola Electric has faced difficulties such as declining market share and rising customer complaints regarding service quality and product reliability.
The company’s struggles have been compounded by economic pressures and the need to adapt to shifting consumer preferences in both the ride-hailing and electric vehicle markets. This context makes it imperative for Ola to stabilize its leadership team and ensure continuity in its strategic initiatives.
Importance of Leadership Stability
As Ola continues to navigate these challenges, maintaining a strong and stable leadership team will be crucial. The company must focus on rebuilding trust among employees and stakeholders while fostering an environment conducive to innovation and growth. Effective leadership is essential for steering the company through its current difficulties and positioning it for future success.
Conclusion
N Balachandar’s resignation from Ola is emblematic of broader issues within the company as it grapples with significant changes in its executive ranks. With multiple high-profile exits occurring in quick succession, Ola faces an urgent need to stabilize its leadership and address operational challenges. As the company works to regain its footing amidst increasing competition and market pressures, it will be vital for them to implement strategies that bolster both employee morale and customer satisfaction.
Hyderabad, January 13, 2026 Neeman’s, India’s leading D2C footwear brand famed for sustainable shoes and patented PIXLL® technology, has raised $4 million from existing investors. This funding boosts its cumulative capital past $10 million since 2015, with a post-money valuation nearing $50 million. CEO Vijay Chahoria emphasized offline retail as the “next frontier,” planning 50+ new stores in Tier 2/3 cities like Jaipur and Lucknow to blend eco-friendly innovation with hands-on customer experiences.
In India’s booming D2C ecosystem where footwear sales hit ₹1.2 lakh crore in 2025 Neeman’s targets hybrid retail amid high online CAC and 25-30% returns. Backed by vegan, machine-washable shoes priced ₹2,000-4,000, the brand leverages PIXLL® (5x more breathable than leather) for carbon-neutral comfort. Recent 5x revenue growth to ₹100 crore ARR, 1M+ pairs sold via Myntra and stores, and awards at India D2C Summit 2025 position it ahead of rivals like Paaduks.
Neeman’s offline expansion India eyes the $15B sustainable footwear market by 2028, fueled by PLI schemes, Gen Z’s 70% eco-preference (Nielsen), and Southeast Asia exports. Challenges like real estate costs are offset by data-driven inventory and omnichannel QR tech. Watch for Q1 2026 launches in Hyderabad and Bengaluru redefining D2C success through authentic, “Wear the Change” branding.
The Centre is weighing the option of revoking X’s safe harbour status in India after its AI chatbot Grok was allegedly misused to generate and circulate obscene and sexually explicit content, including material seemingly involving minors. The IT Ministry has already issued a notice to X, directing the platform to remove unlawful content, fix Grok’s safeguards, act against violators, and submit a detailed compliance report within a tight deadline. If the government finds X’s response inadequate, it could argue that the platform has failed to meet due‑diligence standards under Indian law, opening the door to harsher action.
Under Section 79 of the IT Act, safe harbour protects intermediaries like X from being held directly liable for user‑generated content, provided they follow due‑diligence rules and promptly act on legal takedown orders. Revoking this protection would mean X and its officers could be exposed to criminal and civil liability for obscene, unlawful, or harmful content that remains on the platform, including AI‑generated images from Grok. This prospect significantly raises X’s compliance risk in India and could force tighter moderation, stricter AI controls, and more aggressive removal of flagged posts.
The Grok episode also spotlights the regulatory grey zone around generative AI, where tools can create harmful content at scale even without traditional user uploads. Policymakers are increasingly questioning whether AI outputs should still enjoy the same intermediary protections as conventional user posts, especially when they involve women and children. How the government ultimately proceeds against X over Grok misuse could set a precedent for AI accountability, platform responsibility, and safe harbour interpretation in India’s fast‑evolving digital ecosystem.
Home services startup Pronto is in advanced talks to raise about $25 million at a near-$100 million valuation, underscoring strong investor confidence in India’s fast-growing 10-minute home services market. This potential round would be the company’s third major funding milestone after its $2 million seed and $11 million Series A in 2025, backed by marquee investors such as General Catalyst, Glade Brook Capital, Bain Capital and new participant Epiq Capital. The fresh capital is expected to further strengthen Pronto’s positioning as a leading tech-led household help platform for urban consumers.
Pronto operates a 10-minute on-demand home-services platform that connects users with trained, background-verified workers for everyday tasks like sweeping, mopping, utensil cleaning, laundry and basic cooking. Using a hub-and-spoke, shift-based model, the startup stations workers at hyperlocal hubs, enabling sub-10-minute fulfilment and more predictable earnings compared to the informal domestic-help market. Founded in 2024 by Anjali Sardana and based in Delhi NCR, Pronto has already expanded from Gurugram into major cities such as New Delhi, Mumbai, Bengaluru and Pune, and is handling around 6,000 daily bookings with nearly 1,300 active professionals as of December 2025.
The upcoming $25 million fundraise is expected to be used to enter more metros, deepen presence in existing neighbourhoods with additional hubs and upgrade Pronto’s technology for smarter routing, shift planning and real-time operations. A significant portion of the capital will also go into training, retention and benefits for its workforce to maintain consistent service quality at scale, especially as competition heats up from rivals like Snabbit and Urban Company in the rapid home services space. This near-$100 million valuation not only validates Pronto’s model but also highlights a broader shift toward organised, tech-driven domestic-help solutions in India’s largely informal home-services market.
Dazzl Raises $3.2M Seed Funding Led by OYO’s Ritesh Agarwal for AI Skincare Expansion
D2C Brand Neeman’s Raises $4 Million for Tier 2/3 Store Expansion & Eco-Friendly Shoes
Paytm Grants ₹16.7 Crore ESOPs To Employees Under 2019 Stock Option Plan
Dazzl Raises $3.2M Seed Funding Led by OYO’s Ritesh Agarwal for AI Skincare Expansion
D2C Brand Neeman’s Raises $4 Million for Tier 2/3 Store Expansion & Eco-Friendly Shoes
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