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Blinkit Launches 10-Minute Returns and Exchanges for Clothing and Footwear!
Blinkit, known for pioneering 10-minute grocery delivery, has now extended its rapid service model to returns and exchanges. The company has introduced 10-minute returns and exchanges for categories like clothing and footwear, aiming to resolve size or fit-related issues quickly and effortlessly for customers.
10-Minute Returns and Exchanges Now Live in Major Cities
After a successful pilot in Delhi-NCR, Blinkit has launched this feature across major cities, including Mumbai, Bangalore, Hyderabad, and Pune. More locations are expected to follow soon.
CEO Announcement
CEO Albinder Dhindsa announced the new feature on social media, stating:
“The cool part—return or exchange will happen within 10 minutes of raising a request! We’ve been testing this in Delhi-NCR and have now enabled it for Mumbai, Bangalore, Hyderabad, and Pune.”
This service aims to address “size anxiety,” a common issue for customers shopping online, offering them greater convenience and confidence when purchasing clothes and shoes.
New GST Invoicing Feature for Business Customers
In addition to its instant returns, Blinkit has also introduced a GST invoicing feature targeted at businesses making high-value purchases. This update allows companies to add their GSTIN (Goods and Services Tax Identification Number) during checkout and claim input credits of up to 28% on eligible products, such as electronics.
How the GST Invoicing Feature Works:
- Add GSTIN: During checkout, customers can select the “Add GSTIN” option within the Blinkit app.
- Generate Invoice: Once the GSTIN is added, a GST-compliant invoice is automatically generated.
- Claim Input Credit: Businesses can use the invoice to claim input credits of up to 28%, depending on the product category.
Dhindsa emphasized the importance of this feature for businesses, especially those making bulk or high-value purchases, by helping them reduce costs through tax credits.
Competitive Landscape
With these new offerings, Blinkit is solidifying its reputation for speed, innovation, and customer-centric solutions, catering to both individual shoppers and business customers alike. The introduction of 10-minute returns positions Blinkit in direct competition with traditional e-commerce platforms that often have longer return timelines.
Market Trends
The quick commerce sector is rapidly evolving, with players like Blinkit expanding their offerings beyond groceries to include apparel and electronics. This trend reflects a broader shift in consumer expectations for faster service across all categories. As quick commerce platforms diversify their product ranges, they are increasingly blurring the lines with traditional e-commerce.
Conclusion
Blinkit’s introduction of 10-minute returns and a GST invoicing feature marks a significant advancement in customer service within the quick commerce space. By addressing common pain points like size anxiety and providing valuable tax benefits for businesses, Blinkit enhances its appeal to a wide range of consumers.
As the company continues to innovate and expand its services, it is poised to capture a larger share of the market while setting new standards for speed and convenience in online shopping. With plans for further expansion into additional cities and categories, Blinkit is well-positioned to lead the charge in transforming how consumers shop online.
Hyderabad, January 13, 2026 Neeman’s, India’s leading D2C footwear brand famed for sustainable shoes and patented PIXLL® technology, has raised $4 million from existing investors. This funding boosts its cumulative capital past $10 million since 2015, with a post-money valuation nearing $50 million. CEO Vijay Chahoria emphasized offline retail as the “next frontier,” planning 50+ new stores in Tier 2/3 cities like Jaipur and Lucknow to blend eco-friendly innovation with hands-on customer experiences.
In India’s booming D2C ecosystem where footwear sales hit ₹1.2 lakh crore in 2025 Neeman’s targets hybrid retail amid high online CAC and 25-30% returns. Backed by vegan, machine-washable shoes priced ₹2,000-4,000, the brand leverages PIXLL® (5x more breathable than leather) for carbon-neutral comfort. Recent 5x revenue growth to ₹100 crore ARR, 1M+ pairs sold via Myntra and stores, and awards at India D2C Summit 2025 position it ahead of rivals like Paaduks.
Neeman’s offline expansion India eyes the $15B sustainable footwear market by 2028, fueled by PLI schemes, Gen Z’s 70% eco-preference (Nielsen), and Southeast Asia exports. Challenges like real estate costs are offset by data-driven inventory and omnichannel QR tech. Watch for Q1 2026 launches in Hyderabad and Bengaluru redefining D2C success through authentic, “Wear the Change” branding.
The Centre is weighing the option of revoking X’s safe harbour status in India after its AI chatbot Grok was allegedly misused to generate and circulate obscene and sexually explicit content, including material seemingly involving minors. The IT Ministry has already issued a notice to X, directing the platform to remove unlawful content, fix Grok’s safeguards, act against violators, and submit a detailed compliance report within a tight deadline. If the government finds X’s response inadequate, it could argue that the platform has failed to meet due‑diligence standards under Indian law, opening the door to harsher action.
Under Section 79 of the IT Act, safe harbour protects intermediaries like X from being held directly liable for user‑generated content, provided they follow due‑diligence rules and promptly act on legal takedown orders. Revoking this protection would mean X and its officers could be exposed to criminal and civil liability for obscene, unlawful, or harmful content that remains on the platform, including AI‑generated images from Grok. This prospect significantly raises X’s compliance risk in India and could force tighter moderation, stricter AI controls, and more aggressive removal of flagged posts.
The Grok episode also spotlights the regulatory grey zone around generative AI, where tools can create harmful content at scale even without traditional user uploads. Policymakers are increasingly questioning whether AI outputs should still enjoy the same intermediary protections as conventional user posts, especially when they involve women and children. How the government ultimately proceeds against X over Grok misuse could set a precedent for AI accountability, platform responsibility, and safe harbour interpretation in India’s fast‑evolving digital ecosystem.
Home services startup Pronto is in advanced talks to raise about $25 million at a near-$100 million valuation, underscoring strong investor confidence in India’s fast-growing 10-minute home services market. This potential round would be the company’s third major funding milestone after its $2 million seed and $11 million Series A in 2025, backed by marquee investors such as General Catalyst, Glade Brook Capital, Bain Capital and new participant Epiq Capital. The fresh capital is expected to further strengthen Pronto’s positioning as a leading tech-led household help platform for urban consumers.
Pronto operates a 10-minute on-demand home-services platform that connects users with trained, background-verified workers for everyday tasks like sweeping, mopping, utensil cleaning, laundry and basic cooking. Using a hub-and-spoke, shift-based model, the startup stations workers at hyperlocal hubs, enabling sub-10-minute fulfilment and more predictable earnings compared to the informal domestic-help market. Founded in 2024 by Anjali Sardana and based in Delhi NCR, Pronto has already expanded from Gurugram into major cities such as New Delhi, Mumbai, Bengaluru and Pune, and is handling around 6,000 daily bookings with nearly 1,300 active professionals as of December 2025.
The upcoming $25 million fundraise is expected to be used to enter more metros, deepen presence in existing neighbourhoods with additional hubs and upgrade Pronto’s technology for smarter routing, shift planning and real-time operations. A significant portion of the capital will also go into training, retention and benefits for its workforce to maintain consistent service quality at scale, especially as competition heats up from rivals like Snabbit and Urban Company in the rapid home services space. This near-$100 million valuation not only validates Pronto’s model but also highlights a broader shift toward organised, tech-driven domestic-help solutions in India’s largely informal home-services market.
Dazzl Raises $3.2M Seed Funding Led by OYO’s Ritesh Agarwal for AI Skincare Expansion
D2C Brand Neeman’s Raises $4 Million for Tier 2/3 Store Expansion & Eco-Friendly Shoes
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