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Uber India Launches Four New Basic Features

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Uber the global taxi aggregator, launched four new features in India to entice users. The features include a website version of Uber, request to book rides for a guest, offline search for those with limited connectivity and a call to ride feature.

The new features aim at making the taxi booking process easy and hassle free. The call to ride feature will allow riders to book rides through a phone call across popular zones in the city. The company is piloting a single nationwide phone number for users to book rides along with numeric codes for specific locations. The offline search feature is aimed at helping riders in limited network areas by caching the top points of interests in the city. The company also launched Uber lite web for riders using feature phones or smartphones not compatible with the latest Uber app. The website, m.uber.com, works exactly like the app after the users have logged into their accounts. The fourth feature ‘Request For A Guest Ride’ will allow riders to book cabs for anyone, anywhere. A user can book rides for friends and family members within the same city or in a different city in India by simply tapping “where to” and then choose who is riding above their pick up location.

According to the Vice President of Products, Daniel Graf, in countries like India, Brazil and Indonesia, three fourths of the riders use smartphones to book rides. “As a part of our efforts to enable global access to Uber, we are focusing on two key areas; building solutions for those who don’t have access to the Uber app and enabling our existing rider app to work better in emerging markets,” he added. At present, the new features are India specific but can be applied globally as well. Speaking about the new features, Garf added, “This is a global announcement and all our innovations touch the Indian and global markets. We introduced cash payments in India for the first time and that innovation has now been rolled out in half of Uber’s global markets.

India is also the second largest market for Uber, operating in 29 cities and partnered with around 450,000 drivers. Recently, the company also launched a second engineering facility in Hyderabad, which would be working on innovations that can be applied to Indian as well as other global markets. The Indian team also played a key role in developing the pieces of innovation. The startup, which facilitates 10 million trips per day, has a team of more than 150 engineers at its Bengaluru and Hyderabad centers.

 All four of the new services will be rolled out in a few weeks.

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Piyush Anchliya Joins Cashfree Payments as CFO Amid Expansion in India’s Fintech Sector

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Cashfree Payment - StartupStories

Cashfree Payments has appointed Piyush Anchliya as its new Chief Financial Officer (CFO), effective April 15, 2025. Anchliya brings over 15 years of experience in investment banking, corporate finance, strategy, and mergers and acquisitions, with senior roles at Barclays, Bandhan Group, and most recently as CFO of Bandhan AMC. He holds an MBA from IIM Ahmedabad and a B.Tech. from IIT Kharagpur.

In his new role, Anchliya will lead Cashfree’s financial strategy, optimize operations, and support the company’s next growth phase. He will report to CEO and Co-founder Akash Sinha, who highlighted Anchliya’s expertise as vital for sustainable scaling and strengthening the company’s financial foundation. Anchliya succeeds outgoing CFO Vikas Guru, who will assist during the transition.

Founded in 2015, Cashfree Payments processes over $80 billion annually for more than 800,000 businesses. The company recently raised $53 million in funding led by KRAFTON and Apis Growth Fund II and secured key RBI licenses, positioning it for accelerated growth in India’s fintech sector. Anchliya’s appointment comes at a pivotal time as Cashfree aims to expand its leadership in digital payments.

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Flipkart’s Jeyandran Venugopal Likely to Join Reliance Retail as CEO

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Flipkart - StartupStories

Jeyandran Venugopal, the outgoing Chief Product and Technology Officer of Flipkart, is set to become the CEO of Reliance Retail Ventures (RRV), the retail arm of Reliance Industries. His appointment, expected to be finalized in May after his exit from Flipkart, signals Reliance’s push to strengthen its retail business with a technology-first approach.

Venugopal brings extensive experience from leading roles at Flipkart, Myntra, Yahoo, Snapdeal, and Amazon, where he focused on scaling technology platforms and driving innovation. At Flipkart, he managed product, engineering, data science, and more, helping build robust systems and improve user experience.

His move comes as Reliance Retail undergoes transformation, including cost-cutting and a renewed focus on digital growth. Venugopal’s leadership is expected to accelerate Reliance’s ambitions in omnichannel and tech-driven retail, positioning the company for continued dominance in India’s evolving market.

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Delhivery’s Acquisition of Ecom Express: A Major Consolidation in Indian Logistics

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Delhivery, one of India’s leading logistics companies, has announced its acquisition of Ecom Express in an all-cash deal valued at ₹1,407 crore. This strategic move marks one of the largest consolidations in the logistics sector and is expected to enhance Delhivery’s scale, profitability, and operational efficiency.

Background

Ecom Express, founded in 2012 and headquartered in Gurugram, has faced significant financial challenges recently. The company canceled its IPO plans in 2024 and laid off hundreds of employees due to operational setbacks, including losing a major client, Meesho, which shifted to its in-house logistics service Valmo. These struggles led to a distressed sale, with private equity investors like Warburg Pincus and Partners Group exiting their stakes entirely.

Strategic Benefits for Delhivery

  1. Enhanced Scale: The acquisition will strengthen Delhivery’s network reach and infrastructure, enabling better service delivery across India.
  2. Operational Synergies: Combining operations with Ecom Express will improve efficiency and reduce costs through economies of scale.
  3. Competitive Edge: With Ecom Express as a subsidiary, Delhivery solidifies its leadership position in the logistics space by offering broader coverage and faster services.

Challenges Addressed

The acquisition mitigates risks from Ecom Express’ financial struggles while addressing past disputes between the two companies over inflated shipment volumes reported by Ecom Express during IPO filings.

Future Outlook

The deal is expected to close within six months after regulatory approval from the Competition Commission of India (CCI). Post-acquisition, Ecom Express will operate as a subsidiary of Delhivery, unlocking new growth opportunities such as advanced logistics technology integration and expanded customer reach.

With ₹5,488 crore in cash reserves as of September 2024, Delhivery is well-positioned to finance this acquisition without compromising financial stability. This move underscores Delhivery’s commitment to innovation and efficiency in India’s rapidly evolving logistics landscape.

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