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Swiggy Instamart Aims to Boost Sales per Order!
Swiggy’s quick-commerce service, Instamart, is actively working to increase the average amount customers spend per order. While the service has seen a rapid growth, its average order value (AOV) of ₹499 is lower than some competitors, prompting the company to implement several strategies to enhance profitability.
Strategies to Boost Sales per Order
More Products
Instamart is expanding its product range by adding a wider variety of items, including non-food products. This diversification aims to encourage customers to purchase more items per order, thereby increasing the overall AOV.
Bigger Warehouses
To support this expansion, Swiggy is investing in larger warehouses that can stock a more extensive inventory. By increasing storage capacity, Instamart can offer a broader selection of products, making it more convenient for customers to find everything they need in one place.
Targeted Marketing
Instamart is employing targeted marketing strategies to attract customers who are likely to spend more. By analyzing customer data and purchasing behavior, Swiggy can tailor promotions and advertisements to encourage higher spending per transaction.
Why It Matters
Increasing the average order value is crucial for Instamart’s profitability. By encouraging customers to spend more per order, the company can reduce its costs and improve its bottom line. A higher AOV can lead to better margins and help offset operational expenses associated with quick delivery services.
Competitive Landscape
However, achieving this goal won’t be easy. The quick-commerce market is highly competitive, with other companies like Blinkit, Zepto, and BigBasket also vying for customers. Instamart will need to continue innovating and finding new ways to attract and retain customers amidst this fierce competition.
Financial Performance and Market Position
In recent financial reports, Swiggy noted that Instamart generated ₹3,221.4 crore in FY23, reflecting a 39.7% increase from the previous fiscal year. The average order value has risen by 20% to around ₹460, indicating that efforts to enhance customer retention and basket sizes are beginning to yield results.
Delivery Fee Adjustments
As part of its strategy to boost profitability, Swiggy may also consider increasing delivery fees for Instamart orders. According to Chief Financial Officer Rahul Bothra, the company plans to gradually raise these charges while ensuring that they remain competitive compared to other players in the market.
Conclusion
Swiggy Instamart is focusing on increasing sales per order through product diversification and improved warehousing. This strategic approach aims to enhance profitability and strengthen its position in the competitive quick-commerce market. By understanding and catering to evolving consumer preferences, Instamart is well-positioned to drive sustainable growth in the future.
Hyderabad, January 13, 2026 Neeman’s, India’s leading D2C footwear brand famed for sustainable shoes and patented PIXLL® technology, has raised $4 million from existing investors. This funding boosts its cumulative capital past $10 million since 2015, with a post-money valuation nearing $50 million. CEO Vijay Chahoria emphasized offline retail as the “next frontier,” planning 50+ new stores in Tier 2/3 cities like Jaipur and Lucknow to blend eco-friendly innovation with hands-on customer experiences.
In India’s booming D2C ecosystem where footwear sales hit ₹1.2 lakh crore in 2025 Neeman’s targets hybrid retail amid high online CAC and 25-30% returns. Backed by vegan, machine-washable shoes priced ₹2,000-4,000, the brand leverages PIXLL® (5x more breathable than leather) for carbon-neutral comfort. Recent 5x revenue growth to ₹100 crore ARR, 1M+ pairs sold via Myntra and stores, and awards at India D2C Summit 2025 position it ahead of rivals like Paaduks.
Neeman’s offline expansion India eyes the $15B sustainable footwear market by 2028, fueled by PLI schemes, Gen Z’s 70% eco-preference (Nielsen), and Southeast Asia exports. Challenges like real estate costs are offset by data-driven inventory and omnichannel QR tech. Watch for Q1 2026 launches in Hyderabad and Bengaluru redefining D2C success through authentic, “Wear the Change” branding.
The Centre is weighing the option of revoking X’s safe harbour status in India after its AI chatbot Grok was allegedly misused to generate and circulate obscene and sexually explicit content, including material seemingly involving minors. The IT Ministry has already issued a notice to X, directing the platform to remove unlawful content, fix Grok’s safeguards, act against violators, and submit a detailed compliance report within a tight deadline. If the government finds X’s response inadequate, it could argue that the platform has failed to meet due‑diligence standards under Indian law, opening the door to harsher action.
Under Section 79 of the IT Act, safe harbour protects intermediaries like X from being held directly liable for user‑generated content, provided they follow due‑diligence rules and promptly act on legal takedown orders. Revoking this protection would mean X and its officers could be exposed to criminal and civil liability for obscene, unlawful, or harmful content that remains on the platform, including AI‑generated images from Grok. This prospect significantly raises X’s compliance risk in India and could force tighter moderation, stricter AI controls, and more aggressive removal of flagged posts.
The Grok episode also spotlights the regulatory grey zone around generative AI, where tools can create harmful content at scale even without traditional user uploads. Policymakers are increasingly questioning whether AI outputs should still enjoy the same intermediary protections as conventional user posts, especially when they involve women and children. How the government ultimately proceeds against X over Grok misuse could set a precedent for AI accountability, platform responsibility, and safe harbour interpretation in India’s fast‑evolving digital ecosystem.
Home services startup Pronto is in advanced talks to raise about $25 million at a near-$100 million valuation, underscoring strong investor confidence in India’s fast-growing 10-minute home services market. This potential round would be the company’s third major funding milestone after its $2 million seed and $11 million Series A in 2025, backed by marquee investors such as General Catalyst, Glade Brook Capital, Bain Capital and new participant Epiq Capital. The fresh capital is expected to further strengthen Pronto’s positioning as a leading tech-led household help platform for urban consumers.
Pronto operates a 10-minute on-demand home-services platform that connects users with trained, background-verified workers for everyday tasks like sweeping, mopping, utensil cleaning, laundry and basic cooking. Using a hub-and-spoke, shift-based model, the startup stations workers at hyperlocal hubs, enabling sub-10-minute fulfilment and more predictable earnings compared to the informal domestic-help market. Founded in 2024 by Anjali Sardana and based in Delhi NCR, Pronto has already expanded from Gurugram into major cities such as New Delhi, Mumbai, Bengaluru and Pune, and is handling around 6,000 daily bookings with nearly 1,300 active professionals as of December 2025.
The upcoming $25 million fundraise is expected to be used to enter more metros, deepen presence in existing neighbourhoods with additional hubs and upgrade Pronto’s technology for smarter routing, shift planning and real-time operations. A significant portion of the capital will also go into training, retention and benefits for its workforce to maintain consistent service quality at scale, especially as competition heats up from rivals like Snabbit and Urban Company in the rapid home services space. This near-$100 million valuation not only validates Pronto’s model but also highlights a broader shift toward organised, tech-driven domestic-help solutions in India’s largely informal home-services market.
Dazzl Raises $3.2M Seed Funding Led by OYO’s Ritesh Agarwal for AI Skincare Expansion
D2C Brand Neeman’s Raises $4 Million for Tier 2/3 Store Expansion & Eco-Friendly Shoes
Paytm Grants ₹16.7 Crore ESOPs To Employees Under 2019 Stock Option Plan
Dazzl Raises $3.2M Seed Funding Led by OYO’s Ritesh Agarwal for AI Skincare Expansion
D2C Brand Neeman’s Raises $4 Million for Tier 2/3 Store Expansion & Eco-Friendly Shoes
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