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Amazon Expands Cross-Border Logistics Programme and Launches Export Navigator for Indian Sellers!

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Amazon Expands Cross-Border Logistics Programme and Launches Export Navigator for Indian Sellers

Amazon has significantly strengthened its cross-border logistics capabilities by expanding its Global Selling Seller Exports and Delivery (SEND) program. This initiative is designed to simplify overseas shipping for Indian exporters while providing cost-effective solutions for inventory storage and distribution.

Key Enhancements to SEND

Launched in 2022, the SEND program has already supported thousands of exporters with reliable shipment tracking and on-time delivery. In its latest expansion, Amazon has added three new carriers to its air and ocean lanes connecting India to major markets, including the US, the UK, and Germany. This enhancement allows exporters to choose from multiple shipping options, improving flexibility and efficiency.

To further support Indian exporters, SEND now integrates with Amazon Warehousing and Distribution (AWD), a bulk storage solution that enables more efficient inventory management at reduced costs. Exporters can access competitive shipping rates, seamless booking, and tracking features directly through the Amazon Seller Central platform.

Export Navigator: Simplifying Compliance for Exporters

In addition to SEND, Amazon has introduced the Export Navigator, a comprehensive dashboard aimed at assisting sellers with compliance and regulatory requirements for international shipments. This tool is available to all Indian exporters, regardless of whether they are registered with Amazon. It provides guidance on various aspects of cross-border trade, including:

  • Export registration and product certification.
  • Licenses and taxation guidelines in India and destination countries.
  • Shipping requirements across courier and cargo channels.
  • Payment reconciliation and government export incentives.

The Export Navigator also connects exporters to a curated network of third-party service providers offering faster service level agreements (SLAs) and competitive rates.

Amazon’s Commitment to Indian Exporters

The SEND program and Export Navigator are part of Amazon’s broader efforts to boost e-commerce exports from India. “We remain committed to expanding e-commerce export opportunities for entrepreneurs across India as we work towards enabling USD 20 billion in cumulative exports from the country by 2025,” stated Bhupen Wakankar, Director of Global Trade at Amazon India.

This commitment is reflected in Amazon’s strategic initiatives aimed at empowering small businesses by simplifying international trade processes. The integration of SEND with AWD allows for better inventory management, thereby enhancing operational efficiency for exporters.

The Growing E-Commerce Landscape in India

India has emerged as a significant player in the global e-commerce landscape, with a rapidly growing base of exporters leveraging platforms like Amazon to reach international markets. The recent enhancements to SEND coincide with the upcoming holiday shopping season, including major sales events like Black Friday and Cyber Monday. This timing presents a pivotal opportunity for Indian sellers to showcase their products globally.

Amazon’s efforts are further supported by its extensive logistics network, which includes partnerships with local postal services like India Post, enhancing last-mile delivery capabilities across the country. This collaboration aims to democratize e-commerce access, especially in remote areas where traditional logistics may fall short.

Conclusion

By enhancing its logistics program and launching tools like Export Navigator, Amazon continues to simplify international trade for Indian sellers. These initiatives not only empower small businesses but also position Amazon as a key facilitator in India’s burgeoning export economy. With ambitious goals set for 2025, Amazon is poised to play a crucial role in enabling Indian entrepreneurs to tap into global markets efficiently and effectively.

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Piyush Anchliya Joins Cashfree Payments as CFO Amid Expansion in India’s Fintech Sector

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Cashfree Payments has appointed Piyush Anchliya as its new Chief Financial Officer (CFO), effective April 15, 2025. Anchliya brings over 15 years of experience in investment banking, corporate finance, strategy, and mergers and acquisitions, with senior roles at Barclays, Bandhan Group, and most recently as CFO of Bandhan AMC. He holds an MBA from IIM Ahmedabad and a B.Tech. from IIT Kharagpur.

In his new role, Anchliya will lead Cashfree’s financial strategy, optimize operations, and support the company’s next growth phase. He will report to CEO and Co-founder Akash Sinha, who highlighted Anchliya’s expertise as vital for sustainable scaling and strengthening the company’s financial foundation. Anchliya succeeds outgoing CFO Vikas Guru, who will assist during the transition.

Founded in 2015, Cashfree Payments processes over $80 billion annually for more than 800,000 businesses. The company recently raised $53 million in funding led by KRAFTON and Apis Growth Fund II and secured key RBI licenses, positioning it for accelerated growth in India’s fintech sector. Anchliya’s appointment comes at a pivotal time as Cashfree aims to expand its leadership in digital payments.

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Flipkart’s Jeyandran Venugopal Likely to Join Reliance Retail as CEO

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Jeyandran Venugopal, the outgoing Chief Product and Technology Officer of Flipkart, is set to become the CEO of Reliance Retail Ventures (RRV), the retail arm of Reliance Industries. His appointment, expected to be finalized in May after his exit from Flipkart, signals Reliance’s push to strengthen its retail business with a technology-first approach.

Venugopal brings extensive experience from leading roles at Flipkart, Myntra, Yahoo, Snapdeal, and Amazon, where he focused on scaling technology platforms and driving innovation. At Flipkart, he managed product, engineering, data science, and more, helping build robust systems and improve user experience.

His move comes as Reliance Retail undergoes transformation, including cost-cutting and a renewed focus on digital growth. Venugopal’s leadership is expected to accelerate Reliance’s ambitions in omnichannel and tech-driven retail, positioning the company for continued dominance in India’s evolving market.

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Delhivery’s Acquisition of Ecom Express: A Major Consolidation in Indian Logistics

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Delhivery, one of India’s leading logistics companies, has announced its acquisition of Ecom Express in an all-cash deal valued at ₹1,407 crore. This strategic move marks one of the largest consolidations in the logistics sector and is expected to enhance Delhivery’s scale, profitability, and operational efficiency.

Background

Ecom Express, founded in 2012 and headquartered in Gurugram, has faced significant financial challenges recently. The company canceled its IPO plans in 2024 and laid off hundreds of employees due to operational setbacks, including losing a major client, Meesho, which shifted to its in-house logistics service Valmo. These struggles led to a distressed sale, with private equity investors like Warburg Pincus and Partners Group exiting their stakes entirely.

Strategic Benefits for Delhivery

  1. Enhanced Scale: The acquisition will strengthen Delhivery’s network reach and infrastructure, enabling better service delivery across India.
  2. Operational Synergies: Combining operations with Ecom Express will improve efficiency and reduce costs through economies of scale.
  3. Competitive Edge: With Ecom Express as a subsidiary, Delhivery solidifies its leadership position in the logistics space by offering broader coverage and faster services.

Challenges Addressed

The acquisition mitigates risks from Ecom Express’ financial struggles while addressing past disputes between the two companies over inflated shipment volumes reported by Ecom Express during IPO filings.

Future Outlook

The deal is expected to close within six months after regulatory approval from the Competition Commission of India (CCI). Post-acquisition, Ecom Express will operate as a subsidiary of Delhivery, unlocking new growth opportunities such as advanced logistics technology integration and expanded customer reach.

With ₹5,488 crore in cash reserves as of September 2024, Delhivery is well-positioned to finance this acquisition without compromising financial stability. This move underscores Delhivery’s commitment to innovation and efficiency in India’s rapidly evolving logistics landscape.

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