When you work closely with someone on a regular basis, it can be quite difficult to keep your emotions in check. Especially if it is your boss. However, during tense situations, it is quite natural that your emotions get the better of you. No one likes being yelled at be it your boss or colleague. Here are a few tips which could help you keep your cool.
1. Channel your inner peace
Your inner peace can be your saviour during a tricky situation. Make sure you have a centered ground to focus on and once you do that, handling uncomfortable conditions can get easy. If it helps, imagine your happy place and think of the fact that, “this too shall pass.”
2. Keep your tone at a calm level
When your boss starts yelling at you, your first instinct is to match his or her tone. While this may seem a good instinct to fall back on, it usually back fires. Raised voices tend to sound like aggression and as a result, no one’s point can be laid across in an effective manner. Keep your tone at a constant level and hopefully, the other person will realise they aren’t being too on the point with their yelling. When you go for volume, you lose out on the reason.
3. Understand their perspective
When you get into a heated argument with your boss, always try to understand their side of the issue first. If you get into the denial phase, then no body comes out the winner. Understand their perspective, listen to what they are saying and only after you get the full picture, weigh in with your opinions. This shows that you are a level headed person and can understand the complexities of the situation at hand.
4. Let your boss know you’re listening
When you are in an argument or even a discussion, it can be very off putting to know that the other person isn’t paying attention to what they are saying. Even if it is a very trivial matter, it is extremely vital to let the other person know you are paying attention. This helps in opening the path to effective communication, which in turn solve the problem.
Every yelling match can have a suitable ending to it if atleast one of the two people are ready to find common ground. Find yours not just during an argument, but during your day to day activities in life and the world becomes comfortable.