Google has apparently removed the ability to book an Uber cab directly via Google maps. There was no reason given for this sudden update from either of the firms. The feature allowing users to book Uber rides via Google Maps was added back in January, last year. Earlier, the users could enter a location, identify their route, check Uber prices and request a ride without leaving the Maps app. This was a convenience for most people who did not want to switch between the two apps! You did not even need an Uber app back then, but now the story is different and the cards have turned. You can no longer hail an Uber using the Google maps. You can still see the Uber ride option within Google Maps, among other ride sharing apps and their estimated fares, but booking a ride with Uber will switch you to the Uber app. The ride sharing tab still exists, but instead of booking an Uber, it just gives you an estimate and offers to kick you out to the Uber app.
It’s completely unknown why Google and Uber have decided to end the program and this abrupt update seems to have a huge impact on both Android and iOS users. In 2017, Google introduced the integration of Uber to book a ride from within the Maps while checking the route which was pretty convenient. Speaking about India, the Google Maps users would book Uber cabs directly inside the app, however, for other cab hailing companies, Ola and Meru cabs, users had to separately open the apps after getting the fare estimate right from Google Maps.
As of now, Google Maps’ Request a Ride feature page was updated to “You can no longer book Uber rides directly in Google Maps.”
Why and how, Uber and Google leave us completely baffled!