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OpenAI’s Latest Move: ChatGPT on Call and WhatsApp

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OpenAI's Latest Move: ChatGPT on Call and WhatsApp

A New Era of AI Accessibility

OpenAI has unveiled a groundbreaking feature that allows users to interact with ChatGPT via phone and WhatsApp. By simply dialing 1-800-CHATGPT or messaging the AI assistant on WhatsApp, users can now experience the power of AI in a more intuitive and accessible way.

How Does It Work?

  • Phone Calls: Users can call the dedicated number without needing an account. The initial experience is general, but OpenAI is working on integrating personalized features for a more tailored interaction. Users in the U.S. will receive 15 free minutes of call time each month.
  • WhatsApp: Users can message ChatGPT directly on WhatsApp by sending a message to 1-800-242-8478. While account integration is still in development for a more personalized experience, users can engage in text-based conversations without needing to log in.

Why This Move?

OpenAI aims to make AI more accessible to a wider audience. By offering a simpler version of ChatGPT through familiar channels, the company hopes to introduce more people to the potential of AI. This initiative is particularly significant for users in areas with limited internet access, as it allows them to engage with AI technology without relying on data-heavy applications.

However, for advanced users who require more complex features and higher usage limits, the traditional web-based platform remains the best option.

A Glimpse into the Future of Search

In another significant development, OpenAI has made ChatGPT Search accessible to all users on its mobile apps and website. This AI-powered search engine aims to revolutionize how we search for information, offering more accurate and relevant results than traditional search engines.

Implications for Users

The introduction of ChatGPT on phone and WhatsApp represents a major step towards democratizing access to AI technology. With over 2.7 billion active users on WhatsApp globally, this integration provides an opportunity for OpenAI to reach diverse audiences, including those who may be less tech-savvy or unfamiliar with AI tools.

Limitations

While these features enhance accessibility, there are some limitations:

  • Text-Based Interaction Only: Currently, WhatsApp messaging supports text conversations only; features like image uploads and personalized interactions are not available.
  • Knowledge Cutoff: The knowledge base for this service is limited to information available until October 2023.

Conclusion

OpenAI’s latest innovations position the company as a major player in the future of technology by bridging the gap between humans and AI. By making ChatGPT available through phone calls and WhatsApp, OpenAI is shaping a future where AI becomes an integral part of daily life, fostering greater engagement and understanding of artificial intelligence among users worldwide.

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MPL to Lay Off 60% of India Workforce Following Online Gaming Ban

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MPL

Mobile Premier League (MPL), one of India’s top online gaming platforms, is set to lay off about 60% of its India workforce following the government’s ban on paid online games. The move, confirmed by MPL CEO Sai Srinivas through an internal email, will impact around 300 employees across multiple departments including marketing, finance, operations, engineering, and legal. This decision comes as a direct result of the Promotion and Regulation of Online Gaming Bill, 2025, which restricts paid online games involving monetary stakes to address concerns over financial risks and addiction among young users.

India contributed nearly half of MPL’s revenues, estimated at around $100 million in the 2024-25 fiscal year. With the ban on paid gaming, MPL’s primary revenue source in India has been effectively cut off, prompting the company to shift focus towards free-to-play games and expand its presence in overseas markets such as the United States and Brazil. Despite the layoffs, MPL has pledged to support the affected employees through the transition period. CEO Sai Srinivas expressed regret over the downsizing but highlighted the company’s commitment to developing new business models for the Indian market amid the regulatory changes.

This development significantly disrupts the Indian online gaming industry, which was on track to grow into a $3.6 billion sector by 2029 before the introduction of the ban. While competitors like Dream11 have adapted by discontinuing paid games and avoiding layoffs, the ban has forced many gaming startups in India to rethink their operations. The government’s regulation targets all games involving real money stakes, including fantasy sports and popular card games like rummy and poker, reshaping the future landscape for the country’s gaming ecosystem and its workforce.

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NCLT Approves Amalgamaxtion of Info Edge Subsidiary Makesense with PB Fintech

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Info Edge - PB

The National Company Law Tribunal (NCLT) has granted approval for the amalgamation of Info Edge’s subsidiary, Makesense Technologies, with PB Fintech as of August 29, 2025, in a significant move for India’s fintech sector. This strategic merger aligns with Info Edge’s ongoing focus on streamlining its corporate structure and supports PB Fintech’s growth trajectory as the operator of leading platforms such as Policybazaar and Paisabazaar. The amalgamation, cleared by NCLT’s Chandigarh bench, took place without winding up either company, enabling a seamless blending of assets and expertise for greater operational efficiency.

In the specifics of this deal, Makesense Technologies—holding a 13.04% stake in PB Fintech as of June 2025—will see its shareholders allotted 59,750 equity shares and 60,030 compulsorily convertible preference shares from PB Fintech, with no change to Info Edge’s underlying economic interest. The consolidation is expected to cut compliance and administrative costs, simplify the equity structure, and enable both companies to focus on core business strengths without duplication of resources. This move is designed to strengthen PB Fintech’s position in India’s fast-evolving fintech and insurance market, while keeping Info Edge’s investment objectives intact.

The NCLT-approved merger highlights a broader trend of consolidation within India’s tech-driven industries, as major players seek to boost competitiveness and achieve sustainable growth through mergers and amalgamations. Stakeholders—including shareholders and employees—are set to benefit from the new, streamlined structure, increased transparency, and the promise of enhanced value creation going forward. The unification of Makesense Technologies and PB Fintech is expected to make a positive impact on the broader fintech ecosystem, reinforcing both companies’ leadership and innovation agendas.

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ShareChat Appoints Neha Markanda as CBO

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Sharechat

ShareChat, one of India’s premier social media platforms, has strengthened its leadership by appointing Neha Markanda as Chief Business Officer for both its flagship ShareChat platform and the popular short video app Moj. Markanda, previously Head of Industry, E-commerce at Google India, brings over 22 years of expertise across renowned companies like Meta, GSK Consumer Healthcare, PepsiCo, and ITC. At Google India, she led transformative strategies in e-commerce and health tech, ensuring market growth and technological innovation for global brands. Her proven track record uniquely positions her to drive ShareChat’s revenue strategy, business expansion, and partnerships with advertisers and regional stakeholders.

Markanda’s appointment comes at a pivotal time for ShareChat, which recently achieved profitability and has projected a robust ₹1,200 crore revenue run rate for the year. The platforms boast a combined monthly active user base of more than 325 million, making ShareChat and Moj essential tools for marketers seeking to increase engagement across India’s diverse regions. Markanda’s expertise is expected to further accelerate ShareChat’s business growth, opening doors for brand collaborations and hyper-targeted influencer campaigns, which can connect marketers to local audiences in a culturally relevant manner.

With advanced degrees from the Indian Institute of Foreign Trade and Lady Shri Ram College, Markanda’s leadership is set to reinforce ShareChat’s momentum as India’s go-to platform for marketers and creators looking for trusted, brand-safe environments. Her focus on vernacular content and building robust partnerships will complement ShareChat and Moj’s mission to empower regional creators and deliver authentic engagement. Industry experts have lauded this strategic move, anticipating that Markanda’s vision will help ShareChat and Moj maintain their edge in India’s social media landscape.

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