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OpenAI’s Latest Move: ChatGPT on Call and WhatsApp

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OpenAI's Latest Move: ChatGPT on Call and WhatsApp

A New Era of AI Accessibility

OpenAI has unveiled a groundbreaking feature that allows users to interact with ChatGPT via phone and WhatsApp. By simply dialing 1-800-CHATGPT or messaging the AI assistant on WhatsApp, users can now experience the power of AI in a more intuitive and accessible way.

How Does It Work?

  • Phone Calls: Users can call the dedicated number without needing an account. The initial experience is general, but OpenAI is working on integrating personalized features for a more tailored interaction. Users in the U.S. will receive 15 free minutes of call time each month.
  • WhatsApp: Users can message ChatGPT directly on WhatsApp by sending a message to 1-800-242-8478. While account integration is still in development for a more personalized experience, users can engage in text-based conversations without needing to log in.

Why This Move?

OpenAI aims to make AI more accessible to a wider audience. By offering a simpler version of ChatGPT through familiar channels, the company hopes to introduce more people to the potential of AI. This initiative is particularly significant for users in areas with limited internet access, as it allows them to engage with AI technology without relying on data-heavy applications.

However, for advanced users who require more complex features and higher usage limits, the traditional web-based platform remains the best option.

A Glimpse into the Future of Search

In another significant development, OpenAI has made ChatGPT Search accessible to all users on its mobile apps and website. This AI-powered search engine aims to revolutionize how we search for information, offering more accurate and relevant results than traditional search engines.

Implications for Users

The introduction of ChatGPT on phone and WhatsApp represents a major step towards democratizing access to AI technology. With over 2.7 billion active users on WhatsApp globally, this integration provides an opportunity for OpenAI to reach diverse audiences, including those who may be less tech-savvy or unfamiliar with AI tools.

Limitations

While these features enhance accessibility, there are some limitations:

  • Text-Based Interaction Only: Currently, WhatsApp messaging supports text conversations only; features like image uploads and personalized interactions are not available.
  • Knowledge Cutoff: The knowledge base for this service is limited to information available until October 2023.

Conclusion

OpenAI’s latest innovations position the company as a major player in the future of technology by bridging the gap between humans and AI. By making ChatGPT available through phone calls and WhatsApp, OpenAI is shaping a future where AI becomes an integral part of daily life, fostering greater engagement and understanding of artificial intelligence among users worldwide.

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Pune’s SuperGaming Secures $15M to Expand in Emerging Markets

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Super Gaming

SuperGaming, the Pune-based gaming innovator known for hit titles like MaskGun and Indus Battle Royale, has raised $15 million in a Series B funding round, boosting its valuation to an impressive $100 million. This marks a nearly fivefold increase from its 2021 valuation of $21 million, highlighting the company’s rapid growth and the rising investor confidence in India’s booming gaming industry. The funding reflects SuperGaming’s strong market presence and strategic vision to become a global leader in online gaming. 

The funding round was spearheaded by Skycatcher and Steadview Capital, with significant participation from notable international investors including a16z Speedrun, Bandai Namco O21 Fund, Neowiz, and prominent Web3 financiers such as Polygon Ventures and Sandeep Nailwal. Existing backers like AET Japan and BACE Capital also continued their support. SuperGaming aims to utilize this capital infusion to expand its footprint internationally, focusing on emerging markets. A key initiative includes launching its award-winning game, Indus Battle Royale, in Latin America through a partnership with LOUD.GG, alongside rolling out its proprietary SuperPlatform developed with Google Cloud to empower game developers worldwide, especially in resource-constrained regions. 

CEO and Co-Founder Roby John emphasized that this funding milestone is crucial in shifting India from merely a gaming consumer base to a hub for gaming innovation. By adopting a “hyper-local” strategy that tailors games to diverse cultures in underrepresented markets like the Middle East and Latin America, SuperGaming is poised for global growth. With over 200 million installs and an expanding user base, SuperGaming’s recent fundraising solidifies its position at the forefront of India’s gaming revolution, ready to make a major impact on the international stage.

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Swiggy DeskEats: Office Food Delivery Launched in 30 Cities

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Swiggy

Swiggy, India’s leading online food delivery platform, has introduced DeskEats, a unique meal delivery service specifically designed for office-goers and working professionals across 30 major cities. DeskEats aims to streamline office dining by offering a diverse, office-friendly menu, making it easier than ever for corporate employees to enjoy convenient and delicious meals right at their workplace. By simply typing “Office” or “Work” in the Swiggy app, users can unlock curated collections like Value Combos, Stress Munchies, Healthy Nibbles, and Teamwork Bites, catering to every office dining scenario—from solo meals to team lunches and quick snack breaks.

Swiggy’s DeskEats is now operational in over 7,000 tech parks and business centers, granting office workers access to nearly 700,000 menu items from over 200,000 restaurants. This vast variety ensures there’s something for everyone, addressing the growing demand for quick, tasty, and nutritious food that fits seamlessly into the busy schedules of working professionals. Early trends from DeskEats’ pilot phase show a strong preference for easy-to-eat options like chicken popcorn in Bengaluru and garlic breadsticks in Gurugram, reflecting the popularity of meals tailored for the modern workday.

Expanding upon its Corporate Rewards Program, which is already trusted by thousands of organizations, Swiggy enables companies to enhance employee wellness programs by offering food delivery, groceries, and dining benefits efficiently. With DeskEats, Swiggy reaffirms its commitment to transforming workplace dining by prioritizing variety, convenience, and user satisfaction—cementing its position as a key player in the evolution of India’s office food culture.

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Setu Builds Fintech Powerhouse Leadership Team as Pine Labs IPO Nears

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Pine Labs

Setu, the API infrastructure platform and subsidiary of Pine Labs, has significantly strengthened its leadership by appointing Prashanth Nimmagada (ex-Razorpay) as Chief Technology Officer, signaling its commitment to innovation in India’s dynamic fintech landscape. Alongside Nimmagada, Setu has welcomed other top industry talent: Vijeth Pandit (ex-Razorpay) as Chief Product Officer, Ramkumar Thirumurthi (ex-Razorpay, co-founder Actyv.ai) as Chief Revenue Officer, Nikhil Ratanpal (ex-PhonePe) as Director of Product Development, and Santosh Subramanian (ex-Yes Bank, Wibmo) as Head of Finance. These high-profile hires accompany Anand Raisinghani’s (ex-SAP India) appointment as CEO, underscoring Setu’s focus on building a strong, experienced leadership bench to drive future growth.

Setu specializes in providing API-based digital financial infrastructure for services such as UPI, bill payments, KYC, and digital signatures, while also operating as an RBI-licensed NBFC Account Aggregator. With this expanded leadership team—drawn from India’s leading fintechs—Setu is well-positioned to accelerate the development of scalable, API-driven financial solutions for banks, fintechs, and enterprises. The influx of expertise from Razorpay and PhonePe veterans will bolster Setu’s technical capabilities and strategic partnerships, ensuring it remains a key enabler in India’s rapidly maturing digital public infrastructure ecosystem.

This leadership overhaul comes as parent company Pine Labs prepares for a major IPO, aiming to raise ₹2,600 crore through a fresh share issue after turning profitable in FY25. Setu’s enhanced leadership reinforces the broader group’s ambitions for international expansion, technological innovation, and financial performance. As Setu solidifies its role at the forefront of India’s fintech evolution, the company is poised to deliver advanced financial infrastructure solutions that support the country’s growing digital economy and drive Pine Labs’ strategic momentum.

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