Meet Ambur Iyyappa: Flipkart’s First Employee To Now A Multi Millionaire

Around Twelve years ago, Mr. Ambur Iyyappa was working with a courier company as a delivery boy. But today he is a multi-millionaire at Flipkart.
Mr. Iyyappa born and grew up in Ambur a small town in Tamil Nadu. After his pre-degree, he moved to Hosur for a diploma, he then got a one year apprenticeship at Ashok Leyland.

Further, he joined as a local delivery boy at First Flight Couriers, Bengaluru. After working as a couriers for four years, he became the manager of all incoming mails and logistics in South Bengaluru.
Ambur thought of doing a course for three months to improve his skills and qualifications, but when he came back to the company, after the course, he didn’t have a position there.

At that time First Flight Couriers were one of the partners for the little known Flipkart, an online bookseller. One of the delivery boys at First Flight Couriers informed him about the vacancy of an in-house logistic person at Flipkart.
So Ambur Iyyappa went to Flipkart’s office and met the founders and became the first employee at Flipkart.
He didn’t even get an offer letter because there was no HR department in Flipkart when he joined.
Binny Bansal described Iyyapa as human ERP (Enterprise Resource Planning) of Flipkart. He had the exact information of which books were pending, which were waiting for delivery.

Whenever a customer called him, he clarified his query without referring to a computer. An effective method of pasting all the order information on Gmail and refer that as an ERP for searching orders was also found by him. Binny wrote code to automate Iyyapa’s work. His first salary was just Rs. 8, 000.oo but he also got some shares in the nascent venture.

As the company grew, share value was also exponentially increased. Presently, Mr. Ambur Iyyapa is an Associate Director, Customer Experience Manager at Flipkart. He receives Rs.6 Lakh and still uses his Suzuki Access 125 to travel and stays in the same house he has been for the last ten years.

Mr.Iyyapa is a very dedicated, hard working and has critical problem-solving abilities. He addresses every complaint received.

Mr. Binny says “Solving all customer problems keeps him going, He embodies our focus on customers.”

Also Read: Success Story of Lijjat Papad

Read Inspirational Story of Byju Raveendran, Founder, and CEO of Byju